Manager Care Management

Providence Swedish Medical Center; Everett (WA); Hybrid; USD 74,000 - 118,000; Full time

Benefits offered by this job

401(k) Retirement plan

Health care benefits

Life insurance

Disability insurance

Paid time off

Voluntary benefits

Well-being resources

Job summary

Providence Regional Medical Center Everett is seeking a Manager of Care Management to lead the department's daily operations, coordinate care, and ensure high-quality discharge planning and utilization management. The role requires strong clinical leadership, a master's in social work, and at least 6 years in case management with supervisory experience, plus licensing requirements in Washington.

You will partner with physicians, families, and community organizations to deliver patient-centered

Qualifications

• Master's degree in social work from an accredited school.
• Washington Clinical Independent Social Worker License at hire.
• 6 years of experience in Case Management.
• 1 year of Supervisory/management experience in acute care case management.
• Experience in problem-solving and conflict resolution.
• Experience in providing adult education to multi-disciplinary staff.

Responsibilities

• Oversee daily management and organization of the Care Management Department and its staff.
• Coordinate care coordination, discharge planning, utilization management, social work services, and pre-admission case management.
• Serve as liaison between patients, families, department staff, physicians, healthcare team, and community agencies.
• Establish, implement and monitor best practice and clinical standards to assure quality patient care and financial integrity.

Skills

Case management

Conflict resolution

Adult education

Problem solving

Supervisory/management

Education

Master's degree in social work

Job description

Description

The Manager Care Management is responsible for the daily management and organization of all activities and staff within the Care Management Department including care coordination, case management, discharge planning, utilization management, social work services, and pre-admission case management. The Manager acts as a liaison between patients and families, department staff, physicians and the healthcare team, community agencies, managed care representatives, skilled nursing facilities, and community agencies. The manager is responsible for establishing, implementing and monitoring best practice and established clinical standards to assure the quality of patient care and the financial integrity of the organization.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.

Required Qualifications:

• Master's degree in social work from an accredited school.

• Upon hire: Washington Clinical Independent Social Worker License

• 6 years of experience in Case Management.

• 1 year of Supervisory/management experience, preferably in Case Management in an acute care setting.

• Experience in problem-solving and conflict resolution is required.

• Experience in providing adult education to multi-disciplinary staff.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits

• retirement 401(k) Savings Plan with employer matching
• health care benefits (medical, dental, vision)
• life insurance
• disability insurance
• time off benefits (paid parental leave, vacations, holidays, health issues)
• voluntary benefits
• well-being resources and much more

Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Equal Opportunity & Diversity Statement

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Job Details

• Job Category: Care Management
• Job Function: Clinical Care
• Job Schedule: Full time
• Job Shift: Day
• Career Track: Leadership
• Department: 3002 SOCIAL WORK WA PRMCE
• Work Location: Everett Medical Ctr Colby-Everett
• Workplace Type: On-site
• Pay Range: $54.40 - $85.88