Manager - Care Management Services

The Ohio State University; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

The Ohio State University in Columbus, OH is seeking a Manager of Care Management Services to lead daily operations across multiple hospital units, directing Care Managers, Utilization Care Managers, and Social Workers to ensure high-quality discharge planning and patient throughput.

Responsibilities include coordinating teams across University Hospital and affiliated locations, implementing innovative strategies to improve outcomes, shorten lengths of stay, and manage costs while maintaining

Qualifications

• Bachelor’s degree required; Master’s preferred.
• RN or Licensed MSW required.
• Minimum 2 years clinical experience in acute care settings.
• Minimum 3 years leadership/management experience.
• Case management certification preferred.

Responsibilities

• Oversee daily operations of care management and social services across hospital units.
• Direct Care Managers, Utilization Care Managers and Social Workers.
• Promote high-quality discharge planning, patient throughput and safety.
• Collaborate with Director to implement innovative strategies for patient outcomes and cost management.

Skills

leadership

communication

problem-solving

stakeholder management

healthcare knowledge

Education

Bachelor's degree

Master's degree preferred

RN licensure

MSW licensure

Tools

EMR/EHR systems

Job description

Job Title: Manager - Care Management Services Department: University Hospital | Care Management Services

Scope of Position/Position Summary:

The Care Management Manager is responsible for overseeing daily operations and promoting teams in care management and social services from preadmission to post discharge by directing Care Managers, Utilization Care Managers, and Social Workers, within aligned teams across University, Brain & Spine, Ross, Dodd, OSU East hospitals and emergency departments. The manager is responsible for assuring teams facilitate and coordinate high quality, safe, timely, efficient and effective social services and discharge planning as applicable. The Manager works closely with the Director to assure innovative strategies are used positively to impact patient care, throughput, achieve quality patient outcomes; improve service performance and reimbursement; and length of stay and costs.

Minimum Qualifications:

Bachelor’s degree required, Masters preferred. Registered Nurse or Licensed Masters Social Work required. Minimum 2 years clinical experience applicable to the patient population in acute care setting, home care, hospice, community agency, and/or payer relations required. Minimum 3 years of leadership or management experience. This role must understand the health care continuum, have the ability to solve complex problems, and possess strong communication and interpersonal skills. Must be able to work with various computer applications. Case Management Certification preferred.

Additional Information:

Location:Ross Heart Hospital (0353)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.