Manager, CableTechSupport(tm) Services & Engineering

Southwire Company; Carrollton (GA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

401k with Matching

Health, Life, Dental, Vision Insurance

Paid Time Off & Holidays

Long & Short-Term Disability

Tuition Reimbursement

Advancement & Professional Growth

Job summary

Southwire Company invites a visionary Manager to lead CableTechSupport Services & Engineering, overseeing strategy, execution, and expansion of technical services. You will guide a high-performing engineering organization, deliver innovative solutions, and partner with internal teams to accelerate business growth.

The role requires deep industry expertise, a commercial mindset, and the ability to scale capabilities that create customer value and profitability across North America and beyond.

Qualifications

• Minimum qualifications include an engineering degree and leadership experience.
• Experience in wire and cable applications is required.
• Strength in cross-functional collaboration and communication.
• Experience mentoring technical teams and leading projects.

Responsibilities

• Lead engineering strategy and growth across multiple markets.
• Manage a multidisciplinary team handling thousands of requests.
• Provide technical guidance to customers and partners.
• Drive thought leadership and solution development.

Skills

Communication

Collaboration

Stakeholder engagement

Public speaking

Education

Electrical Engineering

Mechanical Engineering

Chemical Engineering

Materials Science and Engineering

Software Engineering / CS / Computer Engineering

Civil Engineering

Tools

FEA/COMSOL

CYMCAP

AutoCAD

MATLAB

ETAP

Job description

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A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools andjobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value‑add partner.We are proud to offer competitive compensation, employee benefits, tuitionreimbursement andunlimited growth opportunities. Ourmore thanseven decades of progressive growth can be attributed to our determination to developinginnovative systems and solutions, exercising environmental stewardshipand enhancing the well‑being ofthe communitiesin which we work and live.How will you power what’spossible?

Location:Cofer Center

Job Summary

Southwire’s CableTechSupport Services & Engineering team plays a mission-critical role in supporting the rapid growth of residential, commercial, industrial, OEM, and utility power markets across North America and globally. Guided by the Re3 mission to Respond, Rectify, and Restore electrical systems with Reinforced, Resilient, and Reliable solutions, the CableTechSupport Services & Engineering team delivers best-in‑class technical consultation, emergency field support, and innovative engineering solutions.

We are seeking a visionary Manager, CableTechSupport Services & Engineering to lead the strategic direction, execution, and expansion of Southwire’s technical services and engineering capabilities. This people leader will oversee a high-performing engineering organization, drive value-added services and innovative solutions across emerging markets, and serve as a trusted technical advisor to internal stakeholders and external partners.

The ideal candidate brings deep industry expertise, a strong commercial mindset, and a proven ability to scale engineering capabilities that create measurable customer value, drive profitability, and accelerate business growth.

Key Responsibilities

• Strategic Leadership: Lead engineering strategy to drive growth across R&C, P&I, data centers, power generation, renewables, factory automation, telecom, transit, and critical infrastructure markets.
• Team Leadership: Develop and manage a high-performing multidisciplinary engineering team supporting more than 25,000 customer requests annually.
• Voice of Customer: Resolve critical field issues, support regulatory compliance, issue engineering letters, and provide technical guidance to customers, inspectors, and stakeholders.
• Customer-Centric Innovation: Convert customer challenges into new products, services, and solutions, including Re3 cable repair systems and jobsite support offerings.
• Digital Tools & Solution Selling: Advance Southwire’s solution-selling strategy through award-winning and patent-pending platforms, including the Re3 Chatbot and Re3 Cable Pull Calculator.
• Intellectual Property: Drive innovation and patent development in collaboration with internal and external IP counsel.
• Industry Leadership: Guide subject matter experts participating in major codes and standards organizations, including NEC, NFPA, UL, CSA, ASTM, ICEA, AEIC, SAE, NEMA, ANSI, and ISO.
• Digital Transformation: Expand online engineering resources, manage engineering data governance, and ensure specification accuracy through ECM processes.
• Service Expansion: Develop and scale premium engineering services, including advanced ampacity modeling and technical consulting.
• Proposal & Bid Support: Lead technical reviews, RFIs, RFQs, and bid responses for strategic and government-funded infrastructure projects.
• Thought Leadership: Deliver Re3 bi-monthly publications, create customer-focused technical content, and showcase measurable value through real-world case studies.
• Cross-Functional Collaboration: Partner with Sales, Product Management, Marketing, and channel partners to support training, customer engagement, and product launches.
• Brand Development: Increase the visibility of CableTechSupport through webinars, podcasts, publications, continuing education programs with PDH credits, and keynote speaking engagements.

Required Education & Experience

Minimum Qualifications

Preferred Qualifications

• Electrical Engineering and Electronics Engineering
• Mechanical Engineering
• Chemical Engineering
• Materials Science and Engineering
• Software Engineering, Computer Science, or Computer Engineering
• Civil Engineering

Experience

• Applications support and/or product engineering experience in the wire and cable, power, utility, electrical manufacturing, or broader electrical industry is required.
• 10+ years of experience in wire and cable applications, including at least 5 years in a lead engineering role.
• Proven track record of mentoring and developing technical team members, including setting and supporting short- and long-term career goals.
• Experience working across diverse industries and global markets.

Skills and Competencies

• Strong communication, collaboration, and stakeholder engagement skills.
• Proficiency with engineering software such as FEA/COMSOL, CYMCAP, AutoCAD, MATLAB, ETAP, or similar tools.
• Familiarity with SAP, Salesforce, CRM systems, and technical service platforms.
• Demonstrated success in technical content creation, public speaking, and customer-facing presentations.

Spans of Control

• Direct reports: 3-7 team members

Travel

• Domestic and international travel up to 50% of the time.

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• & More

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.