Manager, Business Transformation

Genesee & Wyoming Inc.; Jacksonville, Northern (FL, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Genesee & Wyoming Inc. in Jacksonville, FL is seeking a Manager, Transformation (D365 and Financial Systems) to drive improvements to finance technology and processes.

This role leads Dynamics 365 Finance configuration and AI-enabled finance initiatives, partnering with finance leadership and IT to deliver on the transformation roadmap. You will serve as a subject matter expert on system configuration, documentation, and end-user training, ensuring governance and compliant practices across the

Qualifications

• Core finance and accounting process improvement experience across procure-to-pay, record-to-report, and order-to-cash with strong controls.
• Hands-on configuration and delivery experience with Microsoft Dynamics 365 Finance; Power Platform beneficial.
• Experience with AP automation tools; Medius strongly preferred.
• Practical experience applying AI in finance, including AI-assisted document capture and AI assistants embedded in ERP.
• Ability to configure, test, tune, and monitor AI-enabled functionality in production with governance.

Responsibilities

• Execute the finance and accounting transformation roadmap set by finance leadership.
• Identify opportunities to improve finance systems and processes through analysis and user feedback.
• Serve as the finance function's SME for Dynamics 365 Finance and Medius AP Automation.
• Prepare recommendations and documentation for decisions on COA, financial dimensions, and controls.
• Manage delivery of finance system projects, including requirements, testing, cutover, and support.

Skills

Financial systems

Project management

Stakeholder management

Excel

Communication

Governance

GAAP/IFRS knowledge

Education

Bachelor's degree in accounting, finance, information systems, or related field

CPA or relevant systems certification

Tools

Microsoft Dynamics 365 Finance

Power BI

Power Apps

Medius AP Automation

Job description

Job Category: Admin, Professional & Operations Support

Requisition Number: MANAG008925

• Posted : September 15, 2026
• Full-Time

Locations

Showing 1 location

Genesee & Wyoming Railroad Services, Inc. (GRSI)
Jacksonville, FL 322240000, USA

Description

SUMMARY:

The Manager, Transformation (D365 and Financial Systems) is responsible for identifying, designing, and executing improvements to the technology and processes supporting the Company's finance and accounting operations. Working within the transformation priorities set by finance leadership, this role serves as the hands-on delivery lead for enhancements to Microsoft Dynamics 365 Finance and the connected financial applications including Medius AP Automation, and as the finance function's subject matter expert on how those systems are configured and used. The position also maintains the Company's accounting policies and procedures, ensuring they are documented, current, and consistently applied. This is a delivery-focused role for a practical, detail-oriented individual who is comfortable moving between process analysis, system configuration, documentation, and end-user support.

RESPONSIBILITIES:

• Execute the finance and accounting transformation roadmap established by finance leadership, delivering assigned initiatives on schedule and to the agreed scope.
• Identify opportunities to improve finance systems and processes through analysis of current-state pain points, exception volumes, and user feedback; document and recommend them to the Vice President, Controller for prioritization.
• Serve as the finance function's subject matter expert for Microsoft Dynamics 365 Finance and connected financial platforms, including Medius AP Automation, translating business requirements into system configuration and process design.
• Support the Vice President, Controller in his or her role as platform owner by preparing recommendations, impact analysis, and documentation for decisions regarding the chart of accounts, financial dimensions, and system-enforced accounting controls.
• Manage the delivery of finance systems projects, enhancements, upgrades, and releases, including requirements gathering, configuration, testing, cutover, and post-implementation support, ensuring transitions do not disrupt day-to-day business.
• Coordinate across Procurement, Accounts Payable, Treasury, Accounting, Tax, and Information Technology to gather requirements, align on design, and elevate competing priorities for resolution.
• Identify and execute opportunities to apply artificial intelligence within finance processes, including AI-assisted invoice capture and coding, document intelligence, anomaly and exception detection, reconciliation support, and AI assistants embedded in Dynamics 365 and Medius.
• Configure, test, tune, and monitor AI-enabled functionality in production, including confidence thresholds, exception routing, and human review checkpoints, and track accuracy and adoption against expected benefit.
• Apply the Company's governance standards for AI use in finance, ensuring approved tools and use cases, human review requirements, data handling standards, and audit evidence retention are followed in everything delivered.
• Prepare financial analysis supporting recommended enhancements, including estimated benefit, implementation cost and effort, and associated risk, to inform leadership prioritization decisions.
• Ensure new and current systems and processes adhere to the Company's purchasing, approval, and audit policies.
• Develop, document, and maintain accounting policies and procedures, ensuring accurate and consistent financial reporting across all business units and that documentation is accessible and understandable to stakeholders.
• Review and analyze information to monitor compliance with accounting policies and procedures, identifying and addressing discrepancies or errors.
• Deliver training and support to accounting and finance staff on policies, procedures, and systems, including practical guidance on using AI-enabled tools effectively and reviewing their output appropriately.
• Support user adoption and change management for new processes and tools, working directly with end users to resolve issues and reinforce correct usage.
• Maintain history and documentation for system configuration, process design decisions, and policy changes.
• Report progress, risks, and issues on assigned initiatives to the Vice President, Controller and other stakeholders on a regular cadence.
• Stay current with accounting standards, regulations, and developments in finance technology and AI, bringing relevant capabilities to leadership's attention.
• Other projects and duties as assigned.

REQUIRED SKILLS AND/OR EXPERIENCE:

• Core finance and accounting process improvement experience across procure-to-pay, record-to-report, and order-to-cash, with strong knowledge of controls and processes; additional experience in FP&A, tax, treasury, or project accounting a plus.
• Hands‑on configuration and delivery experience with Microsoft Dynamics 365 Finance; experience with the Power Platform (Power BI and Power Apps) or comparable top‑tier ERP systems beneficial.
• Experience with AP automation tools; Medius strongly preferred.
• Practical, hands‑on experience applying artificial intelligence in a finance or accounting environment, including AI‑assisted document capture and coding, document intelligence, anomaly detection, and AI assistants embedded in ERP and AP platforms such as Microsoft Copilot and Medius Copilot.
• Ability to configure, test, tune, and monitor AI‑enabled functionality in production, including setting confidence thresholds, routing exceptions, establishing human review checkpoints, and measuring accuracy and adoption over time.
• Sound judgment regarding where AI is appropriate in a controlled financial environment and where human review must be preserved, and the discipline to work within established governance standards.
• Strong knowledge of accounting principles and standards, including U.S. GAAP and IFRS, and the ability to translate them into system and process requirements.
• Solid project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines in a fast‑paced environment.
• Financial acumen sufficient to estimate the benefit, cost, effort, and risk of proposed enhancements and present them clearly for leadership decision‑making.
• Strong collaboration skills to work effectively across business functions and with external implementation partners.
• Excellent Excel skills required (strong knowledge and use of lookups, pivot tables, and other functions); experience with Power BI and Microsoft Analysis Services cubes a plus.
• Excellent written and verbal communication skills, with a strong ability to simplify complex issues for varied audiences and to produce clear documentation.
• Self‑motivated and organized, with high attention to detail and a focus on data integrity and compliance.
• Comfortable working directly with end users at all levels, from transaction processors to senior finance leadership.
• Transportation industry, particularly railroad, experience a plus.

REQUIRED EDUCATION AND/OR CREDENTIALS:

• Bachelor's degree in accounting, finance, information systems, or a related field.
• Minimum of 5 to 8 years of related experience in financial systems, accounting process improvement, or finance transformation delivery.
• CPA or relevant systems certification a plus.
• Some travel may be required.

This position is employed by the specific entity set forth in the job posting.

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.