Manager, Business Systems & Transformation (Puerto Rico)

RTX; Oregon; Hybrid; USD 110,000 - 140,000; Full time

Job summary

RTX Enterprise Services in Santa Isabel, Puerto Rico is seeking a Manager, Business Systems & Transformation to lead procurement-focused SAP initiatives. You will design processes, configure SAP modules, test systems, train end users, and support production environments across APEX, PRISM, and related SAP tools.

The role emphasizes cross-functional collaboration, clear communication with leadership, and delivering enterprise procurement improvements with English-only work instructions guiding

Qualifications

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• Experience to troubleshoot complex technical issues and lead cross functional resolution efforts.
• Experience ability to support integrated technology solutions across multiple stakeholder groups.

Responsibilities

• Serve as a Digital Technology Analyst supporting Supply Chain Procurement processes across SAP ERP Systems (APEX and PRISM), including: process design, SAP software configuration, system testing, end user training, production system support and SAP ALE/IDoc processing.
• Partner with Business Unit user groups to coordinate user requests, support user acceptance testing and maintain enterprise support materials.
• Create functional specifications for system changes.
• Communicate regularly with leadership on status, needs, and resource requirements.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Skills

SAP ERP Systems

Procurement processes

Cross-functional collaboration

End user training

Education

University Degree or Advanced Degree

Tools

APEX SAP System

PRISM SAP System

Job description

Date Posted: 2026-11-04

Country: United States of America

Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type: Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance: None/Not Required

At RTX, the world’s largest aerospace and defense company, 185,000 innovative minds work together to solve the world’s most complex challenges. With industry leading businesses, world class operations, and deep investments in research and development, we offer capabilities and opportunities unmatched in the marketplace. Together, we push the boundaries of science and discover new ways to connect and protect our world. Join us and help shape the future of aerospace and defense. The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: The Manager, Business Systems & Transformation is responsible for supporting RTX applications. Success requires strong cross functional collaboration, digital and functional workstream leadership, solution design and configuration experience, and clear communication skills. The position focuses heavily on supporting Procurement related processes within our SAP ecosystem. Primary Applications Supported: APEX (Financial SAP System), PRISM (Operations SAP System, ESDM (Enterprise Supplier Data Management), EPAD (Enterprise Procurement and Agreement Database), SRS (Supplier Rating System) and SAP Fiori Applications: Where’s My Stuff, Order More Stuff, Buyer Quick Edit.

What You Will Do

• Serve as a Digital Technology Analyst supporting Supply Chain Procurement processes across SAP ERP Systems (APEX and PRISM), including: process design, SAP software configuration, system testing, end user training, production system support and SAP ALE/IDoc processing.
• Partner with Business Unit user groups to coordinate user requests, support user acceptance testing and maintain enterprise support materials.
• Create functional specifications for system changes.
• Communicate regularly with leadership on status, needs, and resource requirements.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience.
• Experience to troubleshoot complex technical issues and lead cross functional resolution efforts.
• Experience ability to support integrated technology solutions across multiple stakeholder groups.