Manager, Business Solutions Analysis

Hyundai Group; Fountain Valley (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Hyundai Motor Group in Fountain Valley, CA seeks a seasoned Manager, Business Solutions Analysis to lead IT initiatives that support Hyundai/Genesis business objectives. You will engage with business units and vendor partners to scope and deliver applications, manage budgets, and ensure project success through strong leadership and analytic rigor.

Responsibilities include leading cross-functional teams, creating executive reports, and acting as a product owner to identify sustainable solutions

Qualifications

• Six or more years of automotive service, parts, and customer experience related systems.
• Experience applying development methodologies, financial analysis, and project management techniques.
• Experience creating and presenting executive-facing presentations and other material.
• Proven in-depth knowledge of project management and development procedures
• Strong analytical skills and working knowledge of Microsoft Office Products

Responsibilities

• Engage with Hyundai/Genesis business divisions to understand needs and scope a solution that meets them.
• Coordinate with Hyundai Autoever America and vendor partners to develop applications for business units.
• Assess project costs and ensure alignment with rates, including ongoing infrastructure costs.
• Manage issues, risks, and remedial actions to deliver on time and within scope and budget.
• Lead in creating project scope and objectives with stakeholders and technical teams throughout the lifecycle.
• Ideate with business to ROI, present projects for approval, and secure funding with procurement.
• Produce and disseminate project reports and training guides as needed.
• Provide leadership to team members, contractors, and junior staff based on strengths and experience.
• Act as product owner and internal consultant to ideate and determine scalable solutions.
• Monitor and advise on system-related decisions including security and access controls.
• Monitor performance of contractors and processes to drive improvements.

Skills

Project management

Stakeholder engagement

Analytical skills

Leadership

Budgeting

Vendor management

Communication

Risk management

Tools

Microsoft Office

Job description

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals.

WORK MODEL

#LI-OnSite

WHAT YOU WILL DO

• Manager, Business Solutions Analysis is responsible for working and directly engaging with IT Affiliate, Hyundai Autoever America and other 3rd Party vendors to develop and maintain the technical capabilities required to support Hyundai/Genesis business objectives.
• Successful candidate will work directly with business and IT Affiliate to ensure deliverables fall within the applicable scope and budget. They will coordinate with other departments to ensure all aspects of each project meet defined objectives. Success will require sophisticated process, technology, and project management skills, as well as strong analytical skills.

HOW YOU WILL MAKE AN IMPACT

• Engage with Hyundai/Genesis business divisions, After Sales, Retail Process, Customer Experience, and Product Experience Business units to understand their needs and work collaboratively to identify and scope a solution to meet those needs.
• Engage with Hyundai Autoever America and other vendor partners to develop applications to meet the needs of the various business units.
• Work with Hyundai Autoever America and other vendor partners to assess all cost associated with projects and ensure they are in alignment with published rates and are reasonable based on effort and scope. Also ensure cost includes ongoing infrastructure support costs.
• Manage project issues, risks, and remedial actions to ensure deliverables are received on time, within scope, and within budget.
• Use advanced knowledge to lead in the creation of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Communicating closely with both business stakeholders and technical teams throughout a project’s lifecycle.
• Engage with the business to ideate projects, develop the business ROI, present projects for approval, and work with procurement to secure funding for approved projects.
• Exercise discretion and manage the development and publishing of various project reports and presentations, i.e., project charter, project executive status report, weekly status report, major milestones/activities report, planning/communication report, research/investigation/survey report, project closing report, project training guides etc.
• Provide leadership and guidance on project tasks to team members, contractors, and junior staff based on individual strengths, skill sets and experience levels.
• Use and continually develop leadership skills.
• Act as product owner and internal consultant to the business to ideate and determine solutions to support business needs that are sustainable and scalable.
• The authority involves system decision-making that includes, but is not limited to conducting research and decision recommendations for upper management on system related tasks (e.g., review user acceptance testing plan, approval and recommendations, system security set up and system access level decisions); decision making including appropriate software or platform solution recommendations; monitor and maintain project related activities, generate/distribute project related documents/reports and other general system support activities.
• Monitoring and assessing performance of other individuals or organizations to make improvements or take corrective action on system projects.

WHAT YOU WILL BRING TO THE ROLE

• Six or more years of automotive service, parts, and customer experience related systems with an understanding of IT organizations, their purpose, and the development life cycle.
• Agency and/or supplier management experience helpful
• Experience applying common development methodologies, financial analysis, and project management techniques.
• Experience creating and presenting executive-facing presentations and other material.
• Proven in-depth knowledge of project management and development procedures
• Strong analytical skills and working knowledge of Microsoft Office Products
• The ability to manage by influence as well as authority.
• Solid organizational skills including attention to details, timeliness, and multitasking skills
• Ability to identify/quantify business opportunities as it applies to technology.
• Ability to work independently or under only very general direction.