Manager Business Platform - HNAS

Highmark; Pennsylvania; On-site; USD 92,000 - 173,000; Full time

Job summary

An established industry player is seeking a Manager for Business Platforms to oversee the strategic infrastructure supporting health insurance products. This role involves managing technology projects, ensuring compliance with regulations, and facilitating communication across teams. The ideal candidate will have a strong background in program management and leadership, with a focus on continuous improvement and operational excellence. Join a forward-thinking organization that values collaboration and growth, and make a significant impact on the health experiences of those served.

Qualifications

• 5+ years in program management or leadership with technology projects.
• Extensive knowledge in insurance products and process improvement.

Responsibilities

• Oversees implementation of strategic business systems for health insurance.
• Directs daily operations and supports strategic initiatives for platforms.
• Provides leadership and development for dispersed teams.

Skills

Leadership

Communication

Negotiation

Influencing Skills

Evaluating Technology

Reengineering Processes

Professional Development

Education

High School Diploma / GED

Bachelor’s Degree

Job description

Join to apply for the Manager Business Platform - HNAS role at Highmark

Job Summary

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.

Company

Highmark Inc.

Job Description

Job Summary

Plans, manages and oversees the implementation of the strategic business and functional infrastructure of the systems supporting the business platforms for all health insurance products, programs, ancillary services, and markets served by Highmark. Responsible for requirements development, testing, refinement, and strategic improvements of these systems, including design, development, modification, and implementation of IT solutions. Ensures quality outcomes, reviews system requirements, participates in code walkthroughs and testing, and debugs software solutions.

Essential Responsibilities

1. Acts as business platform owner, directing daily operations and supporting strategic initiatives to improve these systems and workflows.
2. Partners with PMO, stakeholders, and IT to support and integrate data and knowledge for customer service.
3. Resolves high-impact platform issues and facilitates communication with the user community.
4. Oversees system design, development, and implementation of IT and business solutions.
5. Ensures compliance with regulations, policies, and process improvement initiatives.
6. Supports strategic planning and departmental initiatives, including project delivery and transformational initiatives.
7. Promotes continuous platform improvement, process enhancements, and documentation.
8. Provides leadership, coaching, mentoring, and development for teams, managing performance and career growth.
9. Manages geographically or functionally dispersed teams and promotes diversity and inclusion.
10. Performs other duties as assigned.

Education

• Required: High School Diploma / GED
• Preferred: Bachelor’s Degree

Experience

• Required: 5 years program management or leadership experience, managing technology projects, and working with operational systems.
• Preferred: Extensive insurance product knowledge, workforce development, resource management, and business process improvement experience.

Skills

• Leadership, communication, negotiation, and influencing skills.
• Experience evaluating technology, reengineering processes, and professional development.

Additional Information

This job description is a general outline and may not include all duties and qualifications. The role adheres to ethical, legal, and confidentiality standards, including HIPAA compliance. Salary ranges from $92,300 to $172,500, based on various factors.

Highmark Health and its affiliates prohibit discrimination and promote accessibility. For accommodations, contact HR Services at [e-mail].