Manager Business Platform - HNAS

Highmark Health; Pennsylvania; On-site; USD 92,000 - 173,000; Full time

Job summary

A leading health organization is seeking a Business Platform Owner to oversee strategic initiatives, manage technology projects, and ensure compliance with regulations. The role involves collaboration with various teams to improve systems and workflows while promoting diversity and inclusion within teams.

Qualifications

• 5 years in program management or team leadership, managing technology projects.
• Extensive insurance product knowledge preferred.

Responsibilities

• Act as business platform owner, directing daily operations.
• Oversee design, development, and implementation of IT and business solutions.
• Lead or participate in projects and transformational initiatives.

Skills

Leadership

Communication

Team Building

Negotiation

Education

High School Diploma / GED

Bachelor’s Degree

Job description

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaboration, and making a significant impact for those we serve.

Plans, manages, and oversees the implementation of the strategic business and functional infrastructure supporting all health insurance products, programs, ancillary services, and markets served by Highmark. Responsible for requirements development, testing, refinement of systems, and contributing to divisional planning and senior management. Manages enhancements and capabilities of enterprise systems, designing and implementing solutions to IT and business process needs, reviewing system requirements, and ensuring quality outcomes.

ESSENTIAL RESPONSIBILITIES

1. Act as business platform owner, directing daily operations, and supporting strategic initiatives to improve systems and workflows.
2. Partner with PMO, stakeholders, IT, and support teams to support and integrate data and processes.
3. Resolve high-impact platform, defect, or technical issues, maintaining active communication with users.
4. Oversee design, development, and implementation of IT and business solutions across applications, architecture, and infrastructure.
5. Ensure compliance with multi-state and federal regulations, policies, and process improvements.
6. Collaborate on strategic planning and execute department and corporate initiatives.
7. Lead or participate in projects and transformational initiatives, managing relationships across units.
8. Promote continuous improvement, document platform features, and develop departmental goals.
9. Provide leadership, coaching, and development for teams, managing performance and growth.
10. Manage teams across geographic and functional areas, promoting diversity and inclusion.
11. Perform other duties as assigned.

EDUCATION

• Required: High School Diploma / GED
• Preferred: Bachelor’s Degree

EXPERIENCE

• Required: 5 years in program management or team leadership, managing technology projects, and working with operational systems; 5 years in industry laws/regulations.
• Preferred: Extensive insurance product knowledge, workforce development, and process improvement experience.

LICENSES or CERTIFICATIONS

• Required: None

SKILLS

• Leadership and management skills, experience evaluating technology, process reengineering, strong communication, team building, and negotiation skills.

Disclaimer: The job description indicates the general duties and responsibilities and may not include all duties required. Compliance with ethical, legal, and confidentiality standards is mandatory, including HIPAA and company policies.

Pay Range:

Minimum: $92,300.00

Maximum: $172,500.00

Salary is based on qualifications, experience, and other factors. Highmark supports diversity and accessibility and provides accommodations upon request.