MANAGER, BUSINESS OFFICE

Fellowshiplifeinc; Whiting (NJ); On-site; USD 77,000 - 94,000; Full time

Job summary

FellowshipLIFE in Manchester Township, NJ seeks an experienced Business Office Manager to lead billing and financial operations in a dynamic healthcare setting.

The role oversees resident accounts, billing cycles, and regulatory compliance, coordinating with leadership and departments to ensure accurate reporting and efficient processes.

Qualifications

• Associate’s degree in Accounting, Business Administration, or related discipline.
• Minimum of five years of BOM or finance/administrative support experience.
• Experience in regulated, client-focused settings such as healthcare or senior living.
• Familiarity with billing processes, receivables, and financial systems.
• Strong attention to detail with analytical and communication skills.
• Ability to manage multiple priorities and work independently under deadlines.

Responsibilities

• Oversee the full resident billing cycle: invoicing, collections, private pay, Medicare, Medicaid.
• Reconcile daily cash receipts; manage ACH, wire transfers; cash flow reporting.
• Maintain resident financial data across systems (entrance fees, level-of-care changes).
• Track census activity (move-ins, discharges, service level changes) and align with reimbursement.
• Serve as primary financial contact for residents and families; assist with subsidies.
• Coordinate internal compliance reviews and triple-check billing accuracy and submissions.
• Prepare audits, regulatory filings, and budget planning with senior leadership.
• Manage vendor contracts and review accounts payable for accuracy.
• Collaborate with HR on payroll coordination and internal reporting.

Skills

Analytical skills

Attention to detail

Communication skills

Multitasking

Billing experience

Education

Associate's degree in Accounting or related field

Tools

Billing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MANAGER, BUSINESS OFFICE

Full Time Management Manchester Township, NJ, US

3 days ago Requisition ID: 1342

Salary Range: $85,000.00 To $85,000.00 Annually

FellowshipLIFE is more than a workplace. Every day, our teams across our Life Plan Communities in New Jersey come together with a shared purpose: to serve others with compassion, excellence, and a genuine spirit of hospitality. Whether your role is in healthcare, hospitality, operations, administration, or support services, what you do truly matters. Each team member helps create an environment where everyone feels valued, supported, and encouraged to grow.

As a mission-driven organization, FellowshipLIFE is committed not only to enriching the lives of older adults and those we serve, but also to helping our team members thrive. We believe in creating opportunities for growth, supporting career development, and recognizing the unique strengths each person brings. Here, you’re encouraged to learn, advance, and build a future you’re proud of all while being part of a team that truly values you and your contributions.

Pines Village is seeking an experienced and detail-driven Business Office Manager to lead the financial and administrative operations of a dynamic healthcare services setting. This is a key leadership role responsible for ensuring accuracy in billing, resident account management, census reporting, and financial compliance. If you thrive in a fast-paced environment, have a strong understanding of healthcare or regulated service billing, and enjoy working collaboratively across departments, we’d love to hear from you.

Responsibilities

• Oversee the full resident billing cycle, including monthly invoicing, collections follow-up, and management of private pay, Medicare, and Medicaid accounts.
• Monitor and reconcile daily cash receipts, manage ACH submissions, support wire transfers, and maintain accurate cash flow reporting.
• Maintain and update resident financial data across systems, including entrance fees, level-of-care changes, and recurring charges.
• Track and reconcile census activity related to move-ins, discharges, and service level transitions; ensure reporting aligns with reimbursement requirements.
• Serve as the primary financial contact for residents and families, providing clear communication, support with subsidies, and assistance navigating public programs.
• Coordinate internal compliance reviews and triple-check meetings to ensure accuracy in billing and Medicare submissions.
• Prepare documentation for audits, regulatory filings, and budget planning in collaboration with senior leadership.
• Manage vendor contracts, review accounts payable for accuracy, and ensure purchase order protocols are followed.
• Work cross-functionally with HR on payroll coordination and assist with financial documentation for internal reporting and planning.

Requirements

• Associate’s degree in Accounting, Business Administration, or a related discipline preferred.
• Minimum of five years of experience in a BOM role or finance/administrative support role.
• Experience working in a regulated, client-focused setting preferred (e.g., healthcare, residential services, or senior living environments).
• Familiarity with billing processes, receivables management, and financial systems.
• Strong attention to detail with excellent analytical and communication skills.
• Proven ability to manage multiple priorities and work independently in a deadline-driven environment.