Manager, Business Applications

imperativecare; Campbell (CA); Hybrid; USD 165,000 - 190,000; Full time

Job summary

Imperative Care is seeking a Manager, Business Applications to lead a team delivering high-quality commercial IT solutions in a hybrid Campbell, CA setting. You will translate commercial strategy into a scalable technology roadmap, oversee CRM and marketing automation, and drive digital transformation with data and AI enablement.

This role requires strong leadership, stakeholder collaboration, and the ability to bridge business objectives with technology delivery in a regulated healthcare

Qualifications

• Bachelor's degree in CS or related field with 8+ years of related experience.
• Experience in business-facing IT roles and driving IT strategy with business objectives.
• Hands-on CRM experience (Salesforce, Veeva, MS Dynamics) and analytics experience.

Responsibilities

• Lead a team delivering high-quality commercial IT solutions and applications.
• Translate business strategy into a multi-year technology roadmap.
• Oversee CRM, marketing automation, analytics, and sales enablement platforms.
• Collaborate with stakeholders to drive digital transformation and data governance.

Skills

Leadership

Cross-functional collaboration

Change management

Mentoring

Education

Bachelor's degree in computer science or related discipline

Master’s degree (MBA, MS in Information Systems, Engineering, or related discipline) preferred

Tools

Salesforce

Veeva

Microsoft Dynamics

Marketing automation platforms

Job description

Title: Manager Business Applications

Location: This position is full time and on-site/hybrid in Campbell, CA

Why Imperative Care?

Do you want to make a real impact on patients? Imperative Care is changing the way stroke and vascular diseases are treated.As part of our team, you’d be supporting breakthroughs that will revolutionize the future of stroke care. Every day, the technologies that we develop at Imperative Care directly impact human lives. Our focus is on the needs of the patient, and they come first in everything we do

What You’ll Do

The Manager Business Applications is responsible for leading a team to ensure the high-quality delivery of business requirements, system enhancements, and ongoing application support. This role also serves as a strategic business partner and trusted advisor for the Commercial and Marketing organization aligning IT capabilities with revenue growth and business objectives. As the primary liaison between business leaders and IT, this role is responsible for translating commercial strategy into a scalable technology roadmap, delivering digital solutions, and managing effective project execution. The leader drives optimization of commercial platforms and leads digital transformation initiatives including data and AI enablement, while ensuring strong governance and compliance to deliver measurable business value.

• Serves as the primary IT strategic partner for the Commercial and Marketing groups, developing strong relationships with senior management and key stakeholders.
• Translate business strategy into a multi-year technology roadmap aligned with enterprise architecture and company priorities.
• Lead demand management, portfolio prioritization, and intake processes for commercial IT initiatives.
• Partner with executive stakeholders to identify technology-enabled opportunities that drive revenue growth and operational efficiency.
• Develop business cases, ROI analyses, and funding justifications for commercial technology investments.
• Oversee systems lifecycle management and optimization of commercial systems, including CRM, marketing automation, analytics, and sales enablement platforms.
• Partner with business and IT stakeholders to identify and execute digital transformation initiatives, including automation, advanced analytics, and AI-driven capabilities to enhance commercial effectiveness.
• Collaborate with data and analytics teams to enhance reporting, forecasting, and decision-support.
• Partner with PMO and delivery teams to ensure projects are delivered on time, within scope, and within budget.
• Establish and monitor KPIs that measure business value and drive continuous improvement.
• Manage external technology vendors including contracts, relationships, and service performance.
• Evaluate emerging technologies and industry trends to maintain competitive advantage.
• Facilitate cross-functional collaboration between IT, Sales, Marketing, Commercial Operations, Finance, and Compliance teams.
• Provide leadership, mentoring, and guidance to IT Business Analysts supporting commercial functions.
• Drive change management and user adoption strategies for new technology implementations.
• Promote a culture of innovation, accountability, and continuous improvement across commercial technology initiatives.

What You’ll Bring

• Bachelor’s degree in computer science, or related discipline and a minimum of 8 years of related, experience; or equivalent combination of education and work experience.
• Master’s degree (MBA, MS in Information Systems, Engineering, or related discipline) preferred.
• Minimum 5+ years in business-facing IT roles such as Business Relationship Management, IT Product Management, or Technology Portfolio Management.
• Demonstrated experience supporting Commercial, Sales, Marketing, or Customer Experience functions.
• Hands-on experience with CRM platforms (e.g., Salesforce, Veeva, Microsoft Dynamics) and related commercial systems.
• Experience with marketing automation, sales enablement, CPQ, or commercial analytics platforms preferred.
• Strong understanding of data governance, reporting, business intelligence, and analytics solutions.
• Proven experience aligning IT strategy with business objectives and revenue growth initiatives.
• Experience in regulated industries such as Medical Devices, Life Sciences, Pharma, or Healthcare required or strongly preferred.
• Experience developing technology roadmaps and leading cross-functional digital transformation programs.
• Experience managing IT budgets, developing business cases, and conducting cost/benefit analysis.
• Demonstrated ability to influence senior leadership and effectively bridge technical and non-technical stakeholders.

Employee Benefits

include a stake in our collective success with stock options, bonus, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.

Salary Range

$165,000 – 190,000 Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer

Join Us!

Imperative Care

The posted salary range reflects compensation for employees based in the local Bay Area market. For candidates hired outside of this geographic area, compensation may vary and be adjusted based on location, local market conditions, and other factors

The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department. The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with Imperative Care.

Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions. Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.