Manager, Building Operations and Facilities

Yale University; Farmington (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

A prestigious higher education institution in Connecticut is seeking a Director of Building Operations to oversee facilities management and ensure optimum operations for the Lewis Walpole Library. The ideal candidate should possess extensive experience in facility management, strong communication skills, and a commitment to safety and service standards. Responsibilities include managing staff, budgeting, and coordinating repairs and maintenance. This full-time position offers a critical role in supporting campus missions.

Qualifications

• Seven years of related experience or equivalent education.
• Ability to manage multiple projects simultaneously.
• Experience with construction methods and building systems.
• Experience supervising staff, providing feedback and directing customer-focused teams.
• Ability to drive continuous process improvement while coordinating multiple stakeholders.

Responsibilities

• Lead/manage building operations and related systems for the library.
• Develop and implement health and safety policies.
• Oversee financial management and budgeting.
• Oversee procurement and administration of services; coordinate with Yale offices and external providers.
• Participate in budget development and monitor spending against the budget; liaise with Library Business Office.

Skills

Knowledge of physical plant management

Excellent managerial skills

Excellent written and oral communication skills

Ability to work collegially

Ability to inspire commitment to quality service

Education

Bachelor’s Degree

CFM – Certified Facilities Manager

Tools

Building management systems

Job description

Overview

Lead/manage building operations and related systems for the Lewis Walpole Library. Develop and implement policies and procedures pertaining to operations systems, facility use, health, safety, maintenance and preventive maintenance schedules. Ensure day-to-day operations function and pro-actively improve procedures/efficiencies to ensure best planning and highest level of service in support of campus integral to LWL’s mission and objectives. Work with peers/colleagues to understand requirements of rare materials stewardship and related library programs to ensure the highest level of service to LWL community. Lead and develop opportunities for improving facilities maintenance and operations services by benchmarking with professional colleagues and developing effective relationships with central Yale departments, contracted service providers and other resources. Leads, directs and manages staff.

1. Plan and oversee facilities maintenance, custodial services, and long-range maintenance planning for the LWL campus. Conduct site inspections; investigate/resolve issues; oversee repairs/maintenance carried out by LWL staff. Plan, estimate, coordinate and follow-up on repairs & maintenance projects undertaken by Yale/external service providers. Monitor charges imposed by service providers. Ensure timely, high-quality and on-budget delivery and completion of service work, and superb overall management of projects (initiate, track, iterate, communicate, complete, document, close, maintain). Partners with Executive Director and others on development and execution of capital projects.


2. Develop and proactively implement practices that promote and protect health, safety, security and the quality of work life for LWL. Direct/manage building access controls, security cameras; systems and procedures. Ensure compliance with University policies and standards. Engage and oversee security services of outside contractors and in collaboration with University departments. Serve as 24/7 first responder for all matters related to facilities maintenance, campus security, and emergency response. Lead emergency response team, oversee planning, preparation and drills for all conditions that might alter normal operating conditions at Library. Implement plans during actual emergencies, fire alarms and power failures.


3. Oversee effective delivery and integration of administrative and business services, including procurement. Serve as point of contact for Yale offices, services & outside service providers; monitor adequacy of services delivered. Oversee planning and delivery of services for academic programs and public events hosted on site and at external venues.


4. Participate in budget development & management. Oversee daily financial monitoring; authorize transactions per policy; monitor spending vs. budget. Ensure appropriate operating funds for facilities maintenance, building operations and services. Work closely with Library Business Office to ensure compliance with University fiscal management and business operations standards and policies.


5. Serve on the Library’s leadership team, relaying information, advising on policy and procedures, and addressing concerns in areas of responsibility. Consult and collaborate with peers and colleagues within LWL / YUL, and across the University and with independent service contractors. Represent LWL at appropriate University forums, and to Farmington town offices as required to ensure compliance with all applicable town regulations.

Required Skills And Abilities

• Knowledge of physical plant management. Demonstrated experience with construction methods, and with building systems (HVAC, plumbing and/or electrical). Knowledge of integrated security and/or building management systems such as Johnson Controls.


• Excellent managerial, decision-making, planning, organizational, problem-resolution and leadership skills, including ability to manage multiple projects/activities simultaneously, to excellent outcomes. Ability handle crises as well as a wide range of short and long-term management issues.


• Excellent written and oral communication skills, including the ability to adapt communication style to address the needs of individuals at all levels throughout the Library and the University, negotiate skillfully with both internal and external constituents, and represent the library well within and outside the University.


• Ability to work collegially in a team environment, with a positive, can-do attitude and respect for workplace diversity. Well-developed supervisory skills, including experience with performance feedback and proven ability to direct customer-focused teams.


• Ability to inspire a high level of commitment to quality service and continuous process improvement, and to enhance performance standards. Ability to manage improvements and/or changes in business structure while taking into account multiple stakeholders.

Preferred Skills And Abilities

• Grounds / landscape maintenance experience.


• Knowledge of historic buildings and site management.


• Knowledge of business practices, Workday or similar integrated business management systems.


• Work-related experience in an academic setting or cultural property organization.

Required Licenses Or Certifications

CFM – Certified Facilities Manager

Physical Requirements

Physical ability to perform duties of the position, including but not limited to walking to inspect multi-level historic buildings, manage heavy equipment, stand for long periods of time, and occasionally lift and carry up to 50 lbs.

Required Education and Experience

Bachelor’s Degree and seven years of related experience, or an equivalent combination of education and experience.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit \"Learn about background checks\" under the Applicant Support Resources section of Careers on the It\'s Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

Discrimination Policy

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Higher Education