Manager, Brand & Lifecycle Marketing

Cox Automotive Inc.; Atlanta (GA); Hybrid; USD 101,500 - 169,100; Full time

Benefits offered by this job

Healthcare options

401(k) retirement plans with company匹配

Professional development

Parental leave and fertility coverage

Adoption assistance

Pet insurance

Employee discounts

Wellness programs

Job summary

Cox Automotive Inc. in Atlanta is seeking a Manager, Brand & Lifecycle Marketing to drive multi-channel brand media strategies and lifecycle reengagement programs for Autotrader and KBB.

This hybrid role requires blending strategic media expertise with customer behavior insights to maximize lifetime value. The ideal candidate will own end-to-end campaigns across email, SMS, push, retargeting, and other channels, collaborating with creative, MarTech, and analytics teams.

Qualifications

• Bachelor’s degree in related discipline; 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing.
• CRM experience across email, SMS, Push
• Proven experience executing brand media campaigns across traditional and digital channels
• Strong background in lifecycle marketing, customer retention, or reengagement campaigns
• Experience with marketing automation platforms and multi‑channel campaign orchestration
• Background working with agencies and cross‑functional teams
• Brand Media Planning: Understanding of media planning fundamentals, optimization, audience targeting
• Reengagement & Lifecycle Expertise: Knowledge of lifecycle stages, churn signals, reengagement tactics
• Multi‑Channel Orchestration: Ability to design and execute campaigns across email, retargeting, social, push, and SMS
• Strong written and verbal communication
• Project management and ability to manage multiple campaigns across channels
• Budget management and financial tracking
• Agency management
• Presentation skills to senior stakeholders
• Collaborative mindset
• Travel: 25%

Responsibilities

• Execute multi-channel brand media strategies
• Partner with media agencies on planning and buying
• Manage brand media budgets, pacing and performance tracking
• Monitor campaign performance and optimize media mix
• Ensure assets are optimized per channel
• Develop customer segmentation and targeting for reengagement
• Create coordinated reengagement campaigns across email, retargeting, social and other channels
• Design testing strategies to optimize messaging, timing and channel mix
• Analyze customer behavior to identify disengagement signals and preventative strategies
• Monitor performance against KPIs
• Collaborate with creative on asset development
• Work with MarTech on automation and customer journey implementation
• Partner with analytics to understand churn signals and engagement opportunities
• Coordinate with performance media team on audience strategies

Skills

CRM experience

Brand media planning

Lifecycle marketing

Cross-functional collaboration

Campaign optimization

Agency management

Communication

Travel

Education

Bachelor’s degree

Job description

Manager, Brand & Lifecycle Marketing

This position is based in Atlanta and is hybrid, reporting into the office two days a week.

drives the execution of brand media strategies and cross-channel customer reengagement programs for Autotrader and KBB. This role bridges brand-building activities (awareness through traditional and digital brand media) with sophisticated lifecycle reengagement efforts across email, digital retargeting, push and SMS, and other touchpoints-ensuring we effectively bring customers back and maximize their lifetime value.

This role requires both strategic media expertise and a deep understanding of customer behavior and reengagement tactics. The ideal candidate can think holistically about how to reengage customers through coordinated campaigns across all available channels.

What You'll Do

Brand Media & Lifecycle Planning & Execution

• Along with Sr. Manager, Brand Media execute multi-channel brand media strategies
• Partner with brand media agencies on media planning & buying
• Manage brand media budgets, pacing, and performance tracking
• Monitor campaign performance and optimize media mix for efficiency and effectiveness
• Ensure brand media strategies build audiences that can be leveraged for downstream reengagement
• Coordinate with creative team to ensure brand assets are optimized for each media channel
• Develop customer segmentation and targeting strategies for reengagement campaigns based on behavior, inactivity periods, and engagement history
• Create coordinated reengagement campaigns across email marketing, digital retargeting, paid social and other channels
• Design testing strategies to optimize media and reengagement messaging, timing, frequency, and channel mix
• Analyze customer behavior patterns to identify early signals of disengagement and create preventative reengagement strategies across all channels
• Monitor brand media and reengagement campaign performance against KPIs

Cross-Functional Collaboration

• Partner with creative team on asset development for brand media and reengagement campaigns
• Collaborate with MarTech team on marketing automation, personalization, and customer journey implementation
• Work with analytics team to understand customer behavior, churn signals, and reengagement opportunities
• Coordinate with performance media team to align audience strategies and retargeting approaches

What's in It for You?

Here’s a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.

Minimum

Who You Are

• Bachelor’s degree in related discipline and 6 years of marketing experience spanning brand media planning and customer lifecycle/reengagement marketing. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
• CRM experience across email, SMS, Push
• Proven experience executing brand media campaigns across traditional and digital channels
• Strong background in lifecycle marketing, customer retention, or reengagement campaigns
• Experience with marketing automation platforms and multi‑channel campaign orchestration
• Background working with agencies and cross‑functional teams
• Brand Media Planning: Strong understanding of media planning fundamentals, optimization, audience targeting
• Reengagement & Lifecycle Expertise: Deep knowledge of customer lifecycle stages, churn signals, reengagement tactics, win‑back strategies
• Multi‑Channel Orchestration: Ability to design and execute coordinated campaigns across email, digital retargeting, social, push, and SMS
• Strong written and verbal communication
• Project management-can manage multiple campaigns simultaneously across channels
• Budget management and financial tracking
• Agency management
• Presentation skills-can communicate strategies and results to senior stakeholders
• Collaborative mindset
• Travel: 25%

Preferred

• Degree in marketing, advertising or related field.
• Automotive, marketplace, or e-commerce experience preferred

Join the Cox family of businesses and make your mark today!

USD 101,500.00 - 169,100.00 per year

Compensation

Compensation includes a base salary in the range of $101,500.00 - $169,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets