Manager, Benefits (R0447567) - Tyson Foods - Springdale, Arkansas

SouthWest Benefits Association; Springdale (AR); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Paid time off

401(k) plans

Affordable health, life, dental, vision benefits

Job summary

A leading benefits management organization located in Springdale, Arkansas, is seeking a Manager of Benefits to oversee Benefits Operations teams. This role is crucial for ensuring effective processes and exceptional customer service. Candidates should have a Bachelor’s degree, 6+ years of experience, and strong leadership skills to manage and motivate teams. The position focuses on process improvement, compliance, and conflict resolution within benefits administration. Competitive benefits and working environment are offered.

Qualifications

• 6+ years relevant work experience is required.
• Excellent written, verbal, and presentation skills are necessary.
• Must have advanced knowledge of benefit technologies.

Responsibilities

• Manage oversight of benefit processes.
• Oversee annual open enrollment activities.
• Monitor compliance of health and welfare plans.
• Monitor compliance of health and welfare plans with regulatory reporting requirements.
• Support People Operations with resource allocation, QA, and continuous improvement.
• Conduct data integrity reviews to ensure quality expectations are met.
• Coach team members to meet performance metrics.

Skills

Benefit technologies knowledge

Problem solving

Conflict resolution

Communication

Team leadership

Education

Bachelor’s degree in Human Resources or related field

Tools

Benefits tools and software

Job description

Manager, Benefits (R0447567) - Tyson Foods - Springdale, Arkansas

Full Time

HR

Springdale, Arkansas

05 Mar 2026

Job Profile Summary

This position is responsible for the oversight and management of the Benefits Operations teams. These teams will execute on the day to day benefit activities including absence management and overall Benefits processes and plans. This position will ensure superior customer service is being provided and serve as a mentor to the teams. This role will serve as the final point of contact for complex customer complaints and issues ensuring satisfactory resolutions which require strong problem solving and conflict resolution skills. Manage relationships with Third Party Administrators (TPAs) to ensure compliance with overall benefits administration and regulatory adherence. This role will have a primary focus on process improvement to enhance and streamline workflows for the benefits operations teams. Provide open communication and support to the HR teams.

Key Responsibilities

• Manage oversight of benefit processes
• Oversee annual open enrollment activities
• Create and launch communications regarding benefit activities
• Monitor compliance of health and welfare plans with any regulatory reporting requirements
• Support People Operations team with resource allocation, quality assurance, and continuous improvement
• Conduct contact monitoring and data integrity quality assurance reviews to ensure that quality expectations are being met
• Observe team members demeanor, technical accuracy, and adherence to benefit and organization policies and provide timely feedback and coaching to ensure performance metrics are being met or exceeded
• Contribute positively to the team through the sharing of knowledge, ideas, and active participation in meetings, coaching, and personal development
• Constantly assess and evaluate the effectiveness of current benefit performance strategy and seek to improve

Requirements

• Education: Bachelor’s degree in Human Resources or related field. Equivalent work experience to be considered in lieu of higher education.
• Experience: 6+ years relevant work experience.
• Computer Skills: Standard computer skills with advanced knowledge of benefit technologies.
• Communication Skills: This position is expected to communicate recommendations and implement performance strategies across a broad range of users, stakeholders, and management. Excellent written, verbal, and presentation skills required. Team member must be able to adapt their communication style for all levels within the organization.
• Special Skills: Experience with benefits tools and software; Experience leading yearly benefit activities; Ability to drive improvement and integration of processes, technology, and people; effective time management and prioritization skills; detail oriented with focus on quality; Ability to maintain confidentiality in sensitive positions.
• Supervisory: Yes, this person will lead a team.
• Travel: 5-10 domestic trips per year.

Relocation Assistance Eligible:

No

Work Shift:

1ST SHIFT (United States of America)

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