Manager, Benefits & People Operations

CROSSMEDIA; New York (NY); Hybrid; USD 90,000 - 100,000; Full time

Job summary

Join a leading media independent as a Manager, Benefits & People Operations. Responsible for managing benefits programs and HR compliance, this role offers hybrid work flexibility and a competitive salary. Ideal candidates should possess a bachelor's degree and several years of experience in HR operations.

Benefits

Hybrid work flexibility

Open PTO policies

Healthcare

401k match

Pension

Paid parental leave

Wellness funds

Tech reimbursement

Tuition reimbursement

Qualifications

• 5-7+ years in benefits and HR operations.
• Experience with vendor relations and leave management.
• Excellent communication and organizational skills.

Responsibilities

• Manage employee benefits and retirement plans.
• Oversee all employee leave programs and ensure compliance.
• Develop employee communications and implement wellness programs.

Skills

Communication

Organizational skills

HR compliance

Education

Bachelor’s degree

Tools

UKG

Job description

Join us to apply for the Manager, Benefits & People Operations role at CROSSMEDIA.

WHO WE ARE
Crossmedia is a global media independent committed to doing media and business the right way, guided by TRUST, REASON, and the pursuit of HAPPINESS. Founded in NY in 2000, we are one of the largest minority-owned full-service media planning & buying agencies in the nation, with 500+ Crossmedians worldwide. We focus on creating innovative connections between brands and people, maintaining media transparency, and applying logic to solve business challenges. We invest in our colleagues’ wellbeing and growth, earning recognition as a top-ranked media agency for six consecutive years.

Our clients include US Bank, PWC, Invesco, and many more.

YOUR ROLE
Reporting to the Chief People Officer, the Manager, Benefits & People Operations, is responsible for managing benefits programs and HR compliance. Proximity to NYC is required, with a hybrid work model.

Ideal candidate: a team-player, culture champion, resourceful, proactive, and a continuous learner, comfortable communicating with diverse personalities.

RESPONSIBILITIES

• Benefits Administration: Manage employee benefits, retirement plans, partner relations, and invoice reconciliation.
• Leave Management: Oversee all employee leave programs, ensure compliance, and coordinate with payroll and managers.
• Legal & Compliance: Ensure adherence to laws (ERISA, HIPAA, COBRA, etc.), update policies, and oversee employee separations.
• Communication & Education: Develop employee communications, conduct benefit education, and implement wellness programs.
• Data & Technology: Use analytics and HRIS systems to improve benefits processes.

QUALIFICATIONS

• Bachelor’s degree
• 5-7+ years in benefits and HR operations
• Experience with vendor relations, leave management, and HRIS systems (UKG preferred)
• Excellent communication and organizational skills

Salary: $90,000 - $100,000, based on experience.

CROSSMEDIA BENEFITS

• Hybrid work flexibility
• Open PTO policies
• Healthcare, 401k match, pension, paid parental leave, and wellness funds
• Additional perks including tech reimbursement, tuition reimbursement, and more

COMMITMENT TO DIVERSITY AND INCLUSION

As a minority-owned company, we promote an inclusive environment with active mentoring and programming supporting marginalized communities.

We are an equal opportunity employer and provide accommodations for applicants with disabilities.

Physical demands include prolonged sitting, communication, and observation tasks. For accommodations, contact [e-mail].

Employment details

• Full-time, not applicable seniority level, industries include Real Estate, Financial Services, and Capital Markets.