Manager, Behavioral Technician

Park Place Behavioral Healthcare; Kissimmee (FL); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off & Holiday Pay

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

FMLA Leave

Job summary

Park Place Behavioral Health Care is seeking a supervisor for the Crisis Stabilization and inpatient support units. The role involves managing behavioral tech staff, coordinating daily activities, and ensuring high-quality clinical supervision across departments.

The position requires a strong background in behavioral health supervision, crisis intervention, and effective communication with clinical leadership. On-call coverage may apply, with a focus on safety and patient care.

Qualifications

• High School diploma or GED required.
• 3-5 years of supervisor experience and 3 years in behavioral health.
• Ability to provide crisis intervention and aggressive behavior management.
• Ability to communicate program needs to the project director.
• Proficient in MS Office and electronic health records.

Responsibilities

• Coordinate day-to-day activities with all behavioral techs and staff.
• Participate in interview process and selection of staff.
• Provide supervision to staff regarding clinical duties and staff development.
• Create and maintain staff schedules.
• Coordinate staff development with senior directors.
• Manage performance of all BHT staff.
• Model client care and milieu management skills.

Skills

Crisis intervention

Leadership

Communication

MS Office Suite

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Job Details

Job Location: Kissimmee, FL 34741

Position Type: Full Time

ABOUT US

At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.

We're more than just a workplace. We're a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.

We're proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.

WHY WORK WITH US

We offer more than just a job. We offer growth, balance, and the opportunity to make a difference.

Our benefits include:

• Paid Time Off & Holiday Pay
• Medical, Dental, and Vision Insurance
• Basic Life and AD&D Insurance
• Short-Term Disability
• Flexible Spending Accounts
• 401(k) Retirement Plan
• FMLA Leave
• Ongoing Training & Development
• Flexible Work Options (Full-time, Part-time, Contract)
• Career Advancement Opportunities

With 50 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.

ABOUT THE ROLE

SUMMARY

Support the Crisis Stabilization adult and children's units, Access Inpatient and Substance Abuse departments. This position is 40 hours per week with on-call weekdays, weekends and holidays. Will assist the Director of Clinical Services and the Director of Substance in managing the inpatient units both clinically and aspects of management.

SUPERVISORY RESPONSIBILITIES

Supervises Behavioral Techs and Lead Behavioral Techs in all departments

Essential Duties and Responsibilities

The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.

• Coordinates day-to-day activities with all behavioral techs and staff.
• Participates in the interview process and the selection of behavioral tech staff.
• Provides supervision to the behavioral health staff regarding performance of clinical duties and participation in staff development.
• Provides a working schedule of all behavioral technicians.
• Coordinates staff development and supervisions with the Director of Crisis Services and Substance Abuse.
• In charge of performance management of all BHT staff.
• Role models client care and milieu management skills for behavioral techs.
• Demonstrates the ability to interact effectively with nursing, medical and ancillary staff and upper management.
• Identifies both clinical and non-clinical needs or problems affecting behavioral techs and program services and is able to take necessary actions to resolve them through self-initiation.
• Adheres to the Policies and Procedures of Park Place Behavioral Health.
• Maintains annual certification in CPR, HWC and DCF trainings.
• Maintains appropriate dress and grooming for the position per PPBH dress code policy.
• Provide direct care to unpredictable, potentially violent, mentally ill patients.
• Perform other duties as assigned.

QUALIFICATIONS, EDUCATION, AND/OR EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

Reasonable accommodations may be required to enable individuals with disabilities to perform the essentials functions.

• High School diploma or GED
• Minimum of 3-5 years Supervisor experience and 3 years of behavioral health experience.
• Maturity and sensitivity to the special needs of PPBH clients while possessing the knowledge of behavioral health and medical conditions.
• Ability to provide crisis intervention/stabilization and aggressive behavior management to costumers in a safe, culturally sensitive and gender specific manner.
• Ability to communicate clearly about the needs of the program to the project director.
• Ability to utilize and navigate an electronic health record.
• Ability to communicate client needs and information to behavioral healthcare staff.
• Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software

REQUIREMENTS

• A valid Class E Drivers' License for positions that require driving personal or Agency vehicle on Agency business.
• Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
• PPBH is a 24/7 Agency. All employees must be available as needed when required.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate in a fast paced work environment.

We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants. We also participate with the Florida Care Provider Background Screening Clearinghouse for all employment backgrounds. Please refer to this link for more information: https://info.flclearinghouse.com

If you require reasonable accommodation during the application or interview process, please contact our HR Department at 407-846-0023.