Manager, BD Operations, DZMG

DZConneX Solutions Ltd; United States; On-site; USD 98,000 - 137,000; Full time

Job summary

Day & Zimmermann is seeking a Manager, Business Development Operations (Munitions) to own the processes, systems, data, and cadence enabling disciplined BD execution. You will ensure reliable opportunity data, pipeline visibility, and cross-functional follow-through using Salesforce and related processes.

The role emphasizes governance of opportunity management, recurring reviews, and growth-focused metrics to strengthen forecast quality and performance.

Qualifications

• Bachelor's degree or equivalent in business, marketing, or related field.
• 5+ years in business development operations, sales operations, or CRM administration.
• Hands-on experience with Salesforce or comparable CRM for opportunity management and reporting.

Responsibilities

• Establish and improve opportunity sourcing, qualification, stage progression, and pipeline management.
• Own Salesforce opportunity management including data standards, dashboards, and workflows.
• Organize recurring pipeline reviews and track actions to improve cadence and accountability.
• Develop metrics and translate data into actionable insights for decision-making.
• Coordinate priority conferences and industry events, including planning and follow-up.

Skills

BD lifecycle

Salesforce

Data analysis

Process improvement

Facilitation

Change management

Education

Bachelor's Degree in business/related field

Tools

Salesforce

Job description

The Manager, Business Development Operations, Munitions owns the processes, systems, data, and operating cadence that enable disciplined business development execution for DZMG Munitions. This job serves as a business development operations subject matter expert, maintaining reliable opportunity data, consistent management routines, and actionable growth insights through Salesforce and related processes. The job supports business development decision-making by strengthening pipeline visibility, process adoption, and cross-functional follow-through.

• Establish, manage, and continuously improve opportunity sourcing, qualification, stage progression, pipeline management, and performance measurement processes. Facilitate qualification and gate reviews and drive process adoption to support disciplined business development execution.
• Serve as the business owner for Salesforce opportunity management, including data standards, pipeline integrity, dashboards, reporting, workflows, and user support. Ensure the system provides reliable information for business development planning and leadership review.
• Organize and facilitate recurring pipeline, business development, and strategy reviews. Develop agendas and decision materials, document actions and owners, and track commitments through completion to improve operating cadence and accountability.
• Develop and monitor business development metrics, pipeline trends, gaps, and risks. Translate data into actionable insights that strengthen decision-making, forecast quality, and growth performance.
• Coordinate priority customer conferences and industry events by planning objectives, participation, customer meetings, logistics, and follow-up. Ensure event planning supports business development priorities and maximizes business value.

Knowledge, Skills, and Abilities:

• Working knowledge of business development lifecycle processes, including opportunity sourcing, qualification, pipeline management, forecasting, and performance measurement.
• Working Salesforce or comparable CRM capability sufficient to maintain opportunity management workflows, data standards, dashboards, reporting, and user support.
• Data analysis capability sufficient to assess pipeline health, identify trends, risks, and gaps and translate metrics into actionable business insights.
• Process improvement capability sufficient to develop scalable standards, workflows, tools, and adoption routines for business development operations.
• Facilitation and stakeholder coordination capability sufficient to organize pipeline, business development, and strategy reviews with senior leaders and cross-functional partners.
• Change management and user enablement capability sufficient to communicate expectations, train users, and drive consistent process adoption.

Minimum Qualifications:

• Bachelor's Degree in business, marketing, communications, a technical discipline, or equivalent related experience.
• 5+ years progressive experience in business development operations, sales operations, growth operations, CRM administration, business analytics, or a related discipline, including hands‑on Salesforce or comparable CRM experience supporting opportunity management, reporting, dashboards, data quality, and user adoption.

Essential Functions:

• Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery
• Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers)
• Walking
• Hearing
• Repetitive motions of any part of the body
• Talking
• Capacity to think, concentrate and focus over long periods of time
• Ability to write complex documents in the [English] language
• Ability to read complex documents in [English] language
• Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers)
• Capacity to reason and make sound decisions
• Ability to regularly perform all job functions at Company’s office or work site
• Other

Travel:

• Travel up to 30% for customer conferences, industry events, business development meetings, and related follow-up as business needs require.

Compensation and Benefits:

Candidates may be required to satisfy additional job‑related requirements, including those established and controlled by third parties, as part of the selection process.

In compliance with this state’s pay transparency laws, the wage range for this role is $97, 600 - $137,400. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).

We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&DD and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!

Notices to Applicants
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Diversity, Inclusion & Equal Employment Opportunity
Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over a century of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email [e-mail] , and please specify which position you are interested in, including job title and location.