Manager - Bakery

Joseph's Classic Market; West Palm Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Discount

Job summary

Joseph’s Classic Market is seeking a Bakery Department Manager to lead the bakery team, ensure the highest quality and presentation of products, and coordinate daily production with store goals. The role emphasizes leadership, training, and customer-focused service in a fast-paced bakery environment.

You will manage baking operations, inventory, food safety, and cross-department collaboration while upholding company standards.

Qualifications

• 3+ years bakery experience, including scratch baking/decorating
• At least 1 year supervisory/managerial experience
• ServSafe certification or willingness to obtain
• Strong leadership, communication and customer service skills
• Ability to lift up to 50 lbs and stand for long periods

Responsibilities

• Oversee bakery operations, production, and merchandising.
• Ensure freshness, labeling and date rotation of all items.
• Open and close procedures for the bakery.
• Maintain cleanliness, organization and sanitation compliance.
• Coordinate production to meet daily sales forecasts and events.
• Hire, train, schedule and supervise bakers and associates.
• Provide hands-on leadership and coaching; conduct performance reviews.
• Submit weekly sales, labor, and waste reports to Store Manager.

Skills

Bakery experience

Supervisory experience

ServSafe certification

Leadership

Communication

Customer service

Physical stamina

Job description

Are you a detail-oriented leader who loves fresh-baked products and beautiful presentation?

Our Bakery Department Managers oversee a department known for quality, consistency, and visual appeal. From daily production to customer interaction, this role ensures our bakery delivers products that meet the high standards our customers expect.

Growth & Learning at Joseph’s

At Joseph’s Classic Market, we believe in growing leaders from within. As a Bakery Department Manager, you’ll continue developing leadership skills while strengthening your knowledge of production planning, food safety, and team development, with opportunities for advancement within the company. Many of our senior leaders began in department-level roles, and we support managers who are motivated to grow, coach others, and advance their careers.

Key Responsibilities

• Department Operations
  • Oversee all baking, packaging, finishing, and merchandising of bakery products
  • Ensure freshness, proper labeling, and date rotation of all items
  • Execute opening and closing procedures for the bakery
  • Maintain department cleanliness, organization, and compliance with sanitation standards
  • Coordinate production to meet daily sales forecasts and special events
• Product Quality & Merchandising
  • Maintain high standards for quality, consistency, and presentation
  • Ensure product mix aligns with seasonal and store promotions
  • Oversee daily setup of bakery cases, tables, and displays
  • Create eye-catching, appetizing presentations to drive sales
  • Coordinate with Marketing and Prepared Foods on cross-promotions
• Inventory & Ordering
  • Monitor and maintain appropriate inventory levels
  • Order ingredients, packaging, and supplies from approved vendors
  • Track waste, shrink, and overproduction using established procedures
  • Conduct regular inventory counts and track department costs
• Food Safety & Sanitation
  • Ensure full compliance with food safety regulations (e.g., ServSafe)
  • Maintain proper storage, labeling, and allergen handling practices
  • Enforce daily and weekly cleaning schedules
  • Monitor and log temperatures for ovens, coolers, and freezers
• Customer Service
  • Provide excellent service through product knowledge and responsiveness
  • Handle special orders, custom cakes, and holiday prep with accuracy and professionalism
  • Train team members to deliver warm, friendly service
  • Resolve customer concerns and complaints effectively
• Hire, train, schedule, and supervise bakers and associates
• Provide hands-on leadership and mentorship
• Conduct regular performance reviews and coaching sessions
• Set daily production goals and delegate tasks efficiently
• Foster a positive, clean, and respectful team environment
• Reporting & Communication
  • Submit weekly sales, labor, and waste reports to Store Manager
  • Communicate department updates and concerns clearly to leadership
  • Participate in seasonal menu planning and product development
  • Maintain bakery logs, schedules, and checklists

Qualifications

• Minimum 3 years of bakery experience, including scratch baking and decorating
• At least 1 year of supervisory or management experience
• ServSafe certification (or willing to obtain)
• Strong knowledge of baking techniques, ingredients, and equipment
• Excellent leadership, communication, and customer service skills
• Ability to lift up to 50 lbs, stand for extended periods
• Flexible availability, including early mornings, weekends, and holidays

Physical & Work Environment

This role is performed in a bakery production and retail environment. Managers must be able to stand for long periods, lift products up to 50 pounds, and work around ovens, mixers, and other bakery equipment. Early mornings, weekends, and holiday availability are required.

Why Join Joseph's Classic Market?

At Joseph's Classic Market, the bakery is a centerpiece of our tradition and guest experience. We take pride in crafting fresh, artisan breads, cakes, pastries, and more. As a Bakery Department Manager, you'll lead a team that delivers quality, beauty, and satisfaction with every item we bake.

Benefits Include:

• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount

We’d love to tell you more.

If you have questions about the role, growth opportunities, or what it’s like to work in our Bakery department, we encourage you to reach out. We’re always happy to share more about how you can learn, grow, and thrive at Joseph’s Classic Market.

As part of our hiring process, we ask all candidates to complete a brief Predictive Index (PI) assessment. This helps us understand your strengths and how you may thrive within our team.

you can complete the assessment here:

https://assessment.predictiveindex.com/bo/76ZK/DepartmentManager

Interview Process

At Joseph’s Classic Market, we utilize VidCruiter as part of our interview process. This platform allows candidates to complete video interviews at their convenience, giving our hiring team the opportunity to better understand your experience and qualifications early in the process.

Employment Eligibility

Joseph’s Classic Market participates in E-Verify to confirm work authorization for all new employees. As part of the hiring process, employment eligibility will be verified through the U.S. Department of Homeland Security and the Social Security Administration.