Manager Audiology - Pedi ENT

CHRISTUS Health; San Antonio (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX, seeks an experienced audiology leader to oversee the clinical, operational, financial, and strategic aspects of the Audiology Program. You will work with Pediatric ENT physicians and multidisciplinary teams to expand services for adult and predominantly pediatric patients, ensuring high-quality care and regulatory compliance.

Responsibilities include developing strategic initiatives, staff development, and program growth while managing patient access, quality

Qualifications

• Doctor of Audiology degree from an accredited program required.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Perform accurate and efficient hearing evaluations for adult and pediatric patients using standard audiology tests and pediatric procedures.
• Coordinate follow-up evaluations and referrals.
• Adapt assessment and treatment methods to accommodate diverse patient needs.
• Provide device evaluations for hearing aids, cochlear implants, and FM systems, with fitting and verification as needed.
• Document patient results accurately and clearly.
• Develop and implement strategic initiatives to grow audiology services and referrals.
• Collaborate with physicians and leaders to expand services and programs.
• Oversee daily clinic operations to ensure efficient patient flow and staffing coverage.
• Monitor KPIs for access, productivity, quality, satisfaction, and financial performance.
• Lead staff development, coaching, and performance management; foster accountability and continuous improvement.
• Collaborate with hospital leadership to achieve financial and growth objectives.
• Promote cross-disciplinary collaboration to improve continuity of care and outcomes.

Education

Doctor of Audiology

Job description

Summary:

Responsible for the clinical, operational, financial, and strategic oversight of the Audiology Program, ensuring high-quality patient care, regulatory compliance, program growth, and alignment with organizational objectives. This role works closely with Pediatric ENT physicians and interdisciplinary teams to support coordinated care for adult and predominantly pediatric patients. Provides leadership for program operations, staff development, quality improvement, patient access, and service expansion while serving as the clinical and operational subject matter expert for audiology services across the organization.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Perform accurate and efficient hearing evaluations for the adult and pediatric population to determine the range, nature and degree of hearing sensitivity, including auditory brainstem response assessments, optoacoustic emissions, infant hearing screens, emittance measurements (tympanometry and acoustic reflexes), and pediatric evaluations including condition play audiometry, visual reinforcement audiometry, and select picture point audiometry.
• Coordinates follow-up evaluations and referrals.
• Appropriately adapts assigned assessment, treatment and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific, and developmental needs of each patient served.
• Proficient in providing device evaluations (digital hearing aids, cochlear implants, and FM systems), including fitting and/or verifying efficacy of hearing aids on adult and pediatric patients.
• Ability to accurately dictate patient results.
• Develop and implement strategic initiatives to grow audiology services, patient access, and referral volumes.
• Collaborate with Pediatric ENT physicians and operational leadership to expand services, improve patient care delivery, and identify opportunities for new programs, technologies, and services to meet community and organizational needs.
• Oversee daily clinic operations to ensure efficient patient flow, timely access, optimal utilization of resources, and adequate staffing, scheduling, and coverage to support operational needs.
• Monitor and improve key performance indicators related to patient access, productivity, quality, patient satisfaction, and financial performance.
• Develop, implement, and maintain quality assurance and quality improvement activities for the Audiology Program and ensure compliance with applicable regulatory, accreditation, and professional practice standards, including clinical documentation, coding, billing practices, and audit readiness.
• Recruit, onboard, mentor, and develop audiology staff; establish performance expectations; provide ongoing coaching and professional development opportunities; and foster a culture of accountability, collaboration, and continuous improvement.
• Collaborate with operational and physician leadership to achieve financial and growth objectives.
• Promote collaboration between Audiology, ENT, Pediatrics, NICU, Speech Therapy, and other multidisciplinary teams to ensure coordinated patient care and develop referral pathways and outreach efforts to enhance continuity of care and patient outcomes.
• Serves as the clinical and operational subject matter expert for audiology services across the organization.
• Other responsibilities as assigned.

Job Requirements:

Education/Skills

• Doctor of Audiology degree from an accredited program required.

Experience

• Minimum of 4 years of audiology experience required.
• Minimum of 3 years of pediatric audiology experience required.
• Minimum of 2 years in a clinical leadership, lead, or supervisory role required.
• Demonstrated knowledge of pediatric audiology services, hearing assessment and diagnostic technologies, accreditation standards, regulatory requirements, and quality assurance/quality control processes.
• Experience in pediatric audiology program development and performance management.
• Demonstrated ability to lead, coach, and develop clinical staff.
• Experience collaborating with hospital leadership and multidisciplinary teams to improve patient care and operational outcomes.

Licenses, Registrations, or Certifications

• Current Texas Audiology license required.
• Certificate of Clinical Competence in Audiology (CCC-A) by ASHA required.
• Current Basic Life Support (BLS) certification required.

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time