Asset Protection Lead - Full Time

Belk; Gateway (AK); On-site; USD 28,000 - 39,000; Full time

Job summary

Belk is hiring an Asset Protection Lead to support store profitability through shortage reduction and process improvement. This hourly role leads policy adherence and fosters teamwork, trust, and accountability within the store.

The position requires experience in retail AP, strong communication, and flexibility to cover evenings and weekends. You will partner with law enforcement and ensure safety, data security, and compliance with company procedures.

Qualifications

• 1+ years of retail AP experience.
• Commitment to customer service excellence and clear communication.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Own store objectives, drive key metrics, and demonstrate initiative.
• Help reduce shortages by preventing theft and identifying risks.
• Assist with incidents and ensure proper documentation and reporting.
• Lead awareness training, data security, and AP system use.
• Communicate daily goals and tasks to the team.
• Support onboarding and ongoing learning for associates.

Skills

Ownership & accountability

Data-driven decisions

Customer service excellence

Effective communication

Technology comfort

Retail/AP experience

Flexible scheduling

Job description

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This role leads process improvement and ensures compliance of strategies, procedures, and policies. The Asset Protection Lead embodies the values of the Asset Protection Mission Statement by protecting the company’s profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Support proactive shortage reduction by identifying and preventing incidents of theft, fraud, and dishonesty. Maintain current knowledge of company policies and procedures and ensure consistent store communication.
• Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws. Ensure all apprehensions follow proper protocol and incidents are accurately documented and reported.
• Lead store awareness training initiatives, data security compliance, and AP system application. Ensure store adherence with company policies, procedures, and safety guidelines.
• Communicate daily goals and key tasks. Model behaviors that support building team knowledge.
• Enhance team’s knowledge and accuracy in executing AP programs by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on business needs.
• Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
• Ensure store systems are working properly, and promptly report any outages, risks, or safety concerns.

Skills and Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
• 1+ years of retail experience/ AP experience and a dedication to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.