Manager, AR Operations – Funding

CarMax; United States; On-site; USD 76,000 - 121,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Bonus eligibility

Job summary

CarMax seeks a Manager of AR Operations – Funding in Richmond, VA to lead funding-related accounts receivable activities and manage a dedicated team. You will drive accuracy, compliance, and efficiency across the order-to-cash cycle while championing process improvements and operational excellence.

The role requires 5+ years of business experience with GAAP knowledge and 2+ years of leadership, plus strong communication and Microsoft Office proficiency.

Qualifications

• Bachelor’s degree in Accounting, Finance, or equivalent.
• 5+ years of business experience with strong knowledge of GAAP principles.
• 2+ years of leadership experience managing direct or indirect reports.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Internal candidates: Successful completion of Entry MAP or MDP may be required.

Responsibilities

• Oversee order-to-cash activities, ensuring accounting accuracy, compliance, and timely processing of funding transactions.
• Manage team performance, including onboarding, training, setting expectations, and conducting performance reviews.
• Provide ongoing education to ensure adherence to operational and accounting policies and procedures.
• Collaborate with business partners to identify and implement process improvements for efficiency and effectiveness.
• Lead month-end close activities, including journal entries, reconciliations, and balance sheet analysis.
• Analyze department metrics, such as productivity and KPIs, and recommend solutions to improve performance.
• Serve as a subject matter expert on projects, driving innovative solutions.

Skills

Leadership

GAAP knowledge

Communication

Customer service

Microsoft Office

Education

Bachelor’s degree in Accounting or Finance

Tools

Microsoft Office (Outlook, Excel, Word, PowerPoint)

Job description

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Position Overview

As a Manager, AR Operations – Funding at CarMax, you will lead and manage the accounts receivable operations focused on funding activities, ensuring accuracy, compliance, and efficiency throughout the order-to-cash cycle. This role is critical in driving operational excellence, managing team performance, and implementing process improvements that support CarMax’s growth. You will foster a culture of integrity, accountability, and continuous improvement while empowering your team to deliver exceptional results.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.

Team Overview

The Accounting Operations team operates in a collaborative environment built on integrity and accountability. We partner across the business to deliver accurate financial results, streamline processes, and continuously improve operations to support CarMax’s success.

Role Responsibilities

• Oversee order-to-cash activities, ensuring accounting accuracy, compliance, and timely processing of funding transactions.
• Manage team performance, including onboarding, training, setting expectations, and conducting performance reviews.
• Provide ongoing education to ensure adherence to operational and accounting policies and procedures.
• Collaborate with business partners to identify and implement process improvements for efficiency and effectiveness.
• Lead month-end close activities, including journal entries, reconciliations, and balance sheet analysis.
• Analyze department metrics, such as productivity and KPIs, and recommend solutions to improve performance.
• Serve as a subject matter expert on projects, challenging the status quo and driving innovative solutions.

Required Qualifications

• Bachelor’s degree in Accounting, Finance, or equivalent required.
• 5+ years of business experience, with strong knowledge of GAAP principles.
• 2+ years of leadership experience, managing direct or indirect reports.
• Ability to motivate and inspire teams, prioritize competing responsibilities, and make sound decisions.
• Strong communication and customer service skills, with the ability to engage and resolve issues effectively.
• Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
• Internal candidates: Successful completion of Entry MAP or MDP required.

Preferred Qualifications

• Accredited Accounts Payable or Accounts Receivable Manager Certification preferred.
• Project management experience preferred.
• Experience and knowledge in Cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automations desirable.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is: $75,500.00 - $120,800.00 May be eligible for bonus and equity.

Benefits

• Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
• For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.

This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences.

Along the way, we help every associate grow their career and achieve their best, at work and in their community.

We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.