Manager Application Support

GEODIS; Brentwood (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k match

Paid maternity and parental leave

Career development

Mentorship programs

Employee discounts

Wellness programs

Job summary

GEODIS in Brentwood, TN seeks a Manager of Application Support to lead the Applications staff, overseeing the Labor Management Application from a business owner perspective, and directing maintenance and user assistance for the productivity reporting platform.

You will coordinate data structures and storage in the data warehouse, own the productivity program, and steer future projects to integrate additional programs with productivity offerings, while mentoring teams and ensuring documentation.

Qualifications

• Bachelor’s Degree in Computer Science from a 4 year college or university.
• Minimum 6 years of experience in distribution and labor management systems; or an equivalent combination of education and experience.
• Minimum 5 years experience in the details of a labor management software, including developing data dictionaries and integration with other systems.
• Minimum 5 years experience using SQL or similar language to extract large data sets for analysis and reporting purposes.
• Minimum 5 years experience developing technical business requirements, overseeing development and testing, and executing integrations between systems.
• Experience with developing data visualizations in a web dashboard tool, including the knowledge of background tables to help structure data in an opportune way.
• 3PL warehousing, distribution center or fulfillment experience
• Knowledgeable of engineering labor standards using MOST
• Proven ability to anticipate data & reporting needs of our end-users
• Ability to effectively communicate, both in writing and verbal
• Ability to evaluate and design a process, and implement across a team or network
• Ability to work with others, specifically others that are in technical roles
• Can describe complex procedures in an easy-to-understand way
• Ability to influence others and get others to own tasks
• Creative thinking skills for developing, defining, and executing new processes and products and for modifying existing ones

Responsibilities

• Manages the Applications staff including on-boarding, leadership, coaching and mentoring
• Directs the Support, Security, Integration and Upgrade aspects of the Labor Management Application from a business owner aspect
• Facilitates the Maintenance, Enhancement and User Assistance aspects of the productivity reporting platform
• Ensures technical system components and processes are documented
• Coordinates the data structure and storage management in the data warehouse
• Ownership of the productivity program, including managing future projects to integrate other programs with the productivity applications and offerings

Skills

Leadership and people management

Stakeholder communication

Data visualization

Requirements gathering

Process improvement

Mentoring

Creative thinking

Cross-functional collaboration

Education

Bachelor's Degree in Computer Science

Tools

SQL

Labor management software

Job description

Manager Application Support

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Manages the Applications staff including on-boarding, leadership, coaching and mentoring
• Directs the Support, Security, Integration and Upgrade aspects of the Labor Management Application from a business owner aspect
• Facilitates the Maintenance, Enhancement and User Assistance aspects of the productivity reporting platform
• Ensures technical system components and processes are documented
• Coordinates the data structure and storage management in the data warehouse
• Ownership of the productivity program, including managing future projects to integrate other programs with the productivity applications and offerings

What you need:

• Bachelor’s Degree in Computer Science from a 4 year college or university
• Minimum 6 years of experience in distribution and labor management systems; or an equivalent combination of education and experience
• Minimum 5 years experience in the details of a labor management software, including developing data dictionaries and integration with other systems
• Minimum 5 years experience using SQL or similar language to extract large data sets for analysis and reporting purposes
• Minimum 5 years experience developing technical business requirements, overseeing development and testing, and executing integrations between systems
• Experience with developing data visualizations in a web dashboard tool, including the knowledge of background tables to help structure data in an opportune way
• 3PL warehousing, distribution center or fulfillment experience
• Knowledgeable of engineering labor standards using MOST
• Proven ability to anticipate data & reporting needs of our end-users
• Ability to effectively communicate, both in writing and verbal
• Ability to evaluate and design a process, and implement across a team or network
• Ability to work with others, specifically others that are in technical roles
• Can describe complex procedures in an easy-to-understand way
• Ability to influence others and get others to own tasks
• Creative thinking skills for developing, defining, and executing new processes and products and for modifying existing ones

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!