Manager, Analytics (Demand, Planning and Forecasting)

Mary Dickson; Newark (DE); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive base salary

Generous PTO and holidays

401k with employer match

Comprehensive health benefits

Job summary

Sallie Mae is seeking a Manager, Analytics (Demand, Planning and Forecasting) to lead a team of data analysts in developing insights that drive growth and optimization. You will build analytical frameworks, analyze complex data, and present findings to inform decisions at all levels of the organization.

The role requires strong leadership, communication, and technical skills in SQL, Python/R, and BI tools, with a focus on data-driven strategy and cross-functional collaboration.

Qualifications

• Demonstrated ability to lead analytics projects and deliver insights.

Responsibilities

• Lead a team of data analysts to develop and implement analytical frameworks.
• Analyze complex data sets to identify patterns and trends to drive growth.
• Develop models and forecasts to support planning and decision-making.
• Present findings to senior leadership to influence strategy.
• Collaborate with cross-functional teams to align objectives.
• Ensure data integrity and implement quality control processes.
• Stay current with industry trends and emerging technologies.

Skills

Leadership

Analytics

SQL

Python/R

Power BI/Tableau

Communication

Education

Bachelor's or Master's in a related field

Tools

Tableau

Power BI

Job description

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

As the Manager, Analytics (Demand, Planning and Forecasting), you will be responsible for leading a team of data analysts to develop insights that drive business growth and optimization. You will be responsible for analyzing complex data, identifying patterns and trends, and presenting findings to inform decision making at all levels of the organization.

What You'll Do

• Lead a team of data analysts to develop and implement analytical frameworks to uncover insights and improve business performance.
• Analyze complex data sets to identify patterns and trends that will drive business growth.
• Develop models and forecasts to support business planning and decision-making.
• Present findings and recommendations to senior leadership to influence strategic decision-making.
• Collaborate with cross-functional teams to understand business objectives and provide insights to inform business strategies.
• Ensure data integrity and accuracy by monitoring data sources and implementing quality control processes.
• Stay up-to-date with industry trends and emerging technologies to drive innovation and continuous improvement.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.

What you have

Minimum:

• Demonstrated ability to lead and manage analytics projects and deliver high-quality analytics insights and recommendations.
• Excellent communication skills, with the ability to present complex data in a clear and concise manner to stakeholders at all levels of the organization.
• Strong problem-solving and critical thinking skills.
• Demonstrated ability to work collaboratively across departments and functions.
• Familiarity with data visualization tools such as Tableau, Power BI, or similar.
• Experience with SQL, Python, R, or other programming languages commonly used in analytics.

Preferred:

• Bachelor's or Master's degree in mathematics, statistics, economics, computer science, or related field.
• 5+ years of experience in prescriptive and predictive analytics, with at least 2 years of experience managing a team of analysts.
• Experience in financial services, lending space
• Experience with leveraging GenAI for reporting and analytics.

The Americans with Disabilities Act

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.

Feeling your best helps you do your best:Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).

• Competitive base salaries Bonus incentives
• Generous PTO, Floating Holidays and 12 Federal Holidays observed
• Support for financial-well-being and retirement 401k with employer match
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
• Employer paid short-term/long-term disability and basic life insurance Flexible hybrid working arrangements
• Paid parental leave and adoption reimbursement programs
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
• Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
• Tuition Reimbursement and Family Scholarship Programs
• Career development and training opportunities

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

Click hereto view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call [phone] and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

SummaryLocation: Newark, DEType: Full time