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Ryan LLC in Washington state offers hybrid work options and a role supporting property tax operations. You will respond to client inquiries, train users on PropertyPoint, manage project scopes, and collaborate with leadership to deliver accurate analyses and timely results.
The position requires leadership experience, five years in property tax, and strong MS Office skills; a Bachelor's degree is recommended and a driver’s license is required.
Duties and Responsibilities Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team member experience. Client Responds to client inquiries and requests from tax authorities. Support respective office/team PropertyPoint users, communicate updated policies, and assist with new feature release training. Support respective office/team with user and permissions maintenance. Collaborate with PT Director and PT Manager Analysts (Assistant Manager) across the practice. Value Understands and utilizes applicable Firm software and systems. Builds professional relationships with client service management and effectively assesses their needs and expectations. Ensures projects remain in scope of service. Works with managers to determine billing on projects which fall out of the scope of service. Identifies potential enhancements and opportunities to expand on current engagements with client service management. Coordinates and organizes the review of the initial client engagement “set-up” in the respective PT platform (i.e. PropertyPoint). Provides data and/or support for internal/external meetings with clients, including presenting analysis. Leads and manages multiple projects or teams. Participates in leadership activities, such as recruiting interviewing, training, and community involvement. Creates and documents procedures in collaboration with Property Tax Operations. Uses project and time management to ensure day-to-day processes are effectively being met, and teams work with a sense of urgency. Develops staff knowledge in statutes and regulations. Assists with staff development and retention. Reviews team time and expense reports for accuracy and completion. Ensures projects are leveraged appropriately, using Global Capabilities Center (GCC) support where applicable. Sets appropriate budgets to obtain maximum leverage and profits. Prepares and/or conducts internal training for staff. Be a Proponent and Advocate of the PropertyPoint platform and best practices. Provide support, enforce PTS policies, and confirm consistency in the use of their respective platform. Mandatory involvement as a platform “Administrator” and attendance in regular PT platform meetings (i.e. PropertyPoint), which are expected to be 4-8 hours/week. Collaborate with PropertyPoint Users, PT Operations and tax.com by providing input and prioritization on recommended enhancements and serve as contacts for the PTS practice with regards to development testing (Epics) as needed. Encourage collaboration with US and Global Capabilities Center teams (GCC). Performs other duties as assigned.
High-school or General Educational Development (GED) diploma required. Bachelor’s Degree highly recommended. Demonstrated leadership experience with the ability to build and develop teams. Must have a minimum of five years of property tax experience, or a sustained proficiency in key performance indicators for the prior level. Accreditation, or significant amount of coursework for designation, is preferred. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity. Ability to work both independently and as part of a team with professionals at all levels.
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Must also have a demonstrated knowledge of property tax software and applicable property tax code software specific to the specialty area.
Will certify in PropertyPoint within the first 3 months of employment. Valid driver’s license required.
This position has supervisory responsibilities.
Standard indoor working environment. Occasional extended periods of sitting or standing while working. Occasional extended periods of standing while copying. Position requires regular interaction with employees and clients both in person and videoconferencing, via e-mail and telephone. Independent travel requirement: minimal.
Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.
For certain Washington, DC-based roles, the base salary hiring range for this position is $77,500 - $105,050. Certain roles may also be eligible for incentive compensation.
Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.
Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.
Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information.