Manager - Ambulance Services

MaineHealth; Norway (ME); On-site; USD 83,000 - 113,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development

Well-being resources

Job summary

MaineHealth Ambulance Services seeks a Manager to supervise all field personnel and direct EMS operations in accordance with MaineHealth EMS and state protocols. As a key member of the MaineHealth EMS Leadership Team, this role has system‑level responsibility for advancing operational excellence, strategic priorities, and organizational performance across the EMS network.

Responsibilities include ensuring safe, efficient completion of emergency service and routine transfer work and fostering a

Qualifications

• Education: Clinical education for paramedic licensure required. Associates or Bachelor's Degree preferred.
• License/Certifications: Current state licensure as Paramedic required. Valid Maine Driver's license. Active Maine EMS license: Paramedic level preferred. AVOC/EVOC required within six months of employment, IS100/700, IS200,IS300,IS400,IS703,IS704
• Experience: Minimum of five (5) years of clinical experience as an EMS provider. Leadership experience preferred.

Responsibilities

• Supervises and directs all field personnel in accordance with MaineHealth EMS and state protocols.
• Serves as integral member of the MaineHealth EMS Leadership Team with system-level responsibility for advancing operational excellence and strategic priorities.
• Ensures emergency service and routine transfer work is completed in a safe and efficient manner.

Skills

Leadership experience

EMS leadership

State protocol knowledge

Education

Paramedic licensure

Associates or Bachelor’s Degree preferred

Job description

Description

Management/Leadership
Req #: 94568

Summary

The manager of Ambulance Services supervises and directs all field personnel in accordance with MaineHealth EMS and state protocols.This position will serve as an integral member of the MaineHealth EMS Leadership Team, with system-level responsibility for advancing operational excellence, strategic priorities, and organizational performance across the EMS system.Responsible for ensuring that emergency service and routine transfer work is completed in a safe and efficient manner.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Clinical education for paramedic licensure required. Associates or Bachelor's Degree preferred
2. License/Certifications: Current state licensure as Paramedic required. Valid Maine Driver's license. Active Maine EMS license: Paramedic level preferred. AVOC/EVOC required within six months of employment, IS100/700, IS200,IS300,IS400,IS703,IS704
3. Experience: Minimum of five (5) years of clinical experience as an EMS provider. Leadership experience preferred.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $83,324.80to $112,736.00per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.