Manager, Agent Strategy Team

AI Voice Base; New York (NY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Assort Health is seeking a mid-level Manager to lead the Deployment & Operations team focused on the Agent Strategy. The role centers on building capabilities, guiding account strategies, and ensuring successful AI adoption in healthcare settings.

The Manager will drive client engagement, collaborate across departments, and use data to demonstrate value, while prioritizing executive and clinical stakeholder needs in a fast-paced environment. Hybrid work in SF or NYC; full-time.

Qualifications

• Experience in healthcare or health-tech, especially with complex health systems.
• Proven ability to lead customer-facing teams.

Responsibilities

• Oversee team performance of Deployment & Operations.
• Drive client engagement and collaborate across departments.
• Use data to demonstrate value, identify growth opportunities.
• Prioritize needs of executive and clinical leaders.

Skills

Leadership

Stakeholder management

Client engagement

Healthcare industry knowledge

Job description

Assort Health is expanding its Deployment & Operations team, focusing on building and leading the Agent Strategy team that manages key healthcare partnerships. The role involves developing team members, shaping account strategies, and ensuring the successful adoption of AI solutions in healthcare settings. The company is rapidly growing, with a focus on transforming patient interactions and reducing administrative healthcare costs through innovative AI applications.

The Manager will oversee team performance, drive client engagement, and collaborate across departments to resolve challenges and prioritize client needs. They will use data to demonstrate value, identify growth opportunities, and improve patient access outcomes. The role requires experience in healthcare or health-tech, especially with complex health systems, and a proven ability to lead customer-facing teams.

Work will be hybrid, based in San Francisco or New York, with a full-time employment arrangement. The position demands strong leadership, strategic thinking, and stakeholder management skills, particularly with executive and clinical leaders. The company values fast-paced, focused work, ownership, accountability, and a shared team rhythm, aiming to make healthcare more accessible through AI innovations.

Seniority Mid-level

Department Deployment & Operations · Agent Strategy