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Fidelity is seeking a Manager, Advanced Data Analytics within the Advanced Analytics and Customer Insights organization. You will lead data-driven initiatives, synthesize insights, and communicate results with a customer-first mindset embedded in Fidelity Digital Assets offerings.
You will collaborate across teams, develop dashboards, and leverage analytics to empower leaders to make informed decisions and drive improvements in customer experience and product strategy.
Note: Fidelity will not provide immigration sponsorship for this position.
As a Manager, Advanced Data Analytics in the Advanced Analytics and Customer Insights organization you would have the opportunity to directly contribute towards this future. We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. You'll be embedded in our Digital Assets business and will partner together to help support and evolve Fidelity Digital Assets® offerings that demonstrate Fidelity's commitment to customer value and high customer experience standards. Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer-first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.
Fidelity Digital Assets® is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance.
The Fidelity Digital Assets® Advanced Analytics and Customer Insights team is central to enhancing and delivering reporting and data analysis capabilities that serve Fidelity Digital Assets® Product and Operations stakeholders with insights on our products and customer segments. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their teams. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our business insights practice.
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Data Analytics and Insights Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.