Manager, Admissions

Pacific Oaks Education Corporation; Pasadena (CA); On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Generous paid time-off

Medical and dental insurance

Life and disability insurance

Retirement plan with employercontrib

Tuition reimbursement

Job summary

Pacific Oaks College and Children’s School in Pasadena, CA seeks an Admissions Manager to lead a high-touch enrollment team. You will supervise counselors, drive lead generation, optimize conversion, and oversee the CRM-driven recruitment process to meet ambitious enrollment targets.

The role requires a Bachelor’s degree, 3 years in admissions or high-volume sales, and strong CRM and SIS experience. Travel may be required; on-site work in Pasadena. Competitive salary and benefits are offered.

Qualifications

• Bachelor’s degree from an accredited institution.
• 3 years of professional experience in college admissions, recruitment, or a high-volume sales environment.
• 1 year of experience as a team lead, mentor, or trainer.
• Proficiency with a CRM (e.g., Salesforce, Slate, TargetX) and a Student Information System (e.g., CampusVue, Anthology, Banner, Colleague).

Responsibilities

• Supervise admission counselors daily and coach them to meet enrollment goals.
• Lead strategic territory management and recruitment plans based on market trends.
• Manage the full enrollment funnel from inquiry to enrollment and improve outreach scripts.

Skills

CRM proficiency

Leadership

Data analysis

Enrollment counseling

Education

Bachelor’s degree

Tools

Salesforce

Slate

TargetX

CampusVue

Job description

Pacific Oaks College and Children’s School is recruiting an Admissions Manager for their College Campus in Pasadena, California.

About Pacific Oaks College and Children’s School Pacific Oaks College and Children’s School, located in Pasadena, California, is a nonprofit institution rooted in Quaker values and a strong social justice heritage. The College offers bachelor’s, master’s, a doctorate, and certificate programs in education, human development, counseling, and related fields, while the Children’s School is internationally recognized for its pioneering work in anti-bias education, emergent curriculum, and peaceful conflict resolution. Together, they foster inclusive, culturally responsive learning environments that honor the unique potential of every individual. Employees join a mission-driven community committed to respect, diversity, social justice, and lifelong learning.

About the Position

The Admissions Manager provides strategic, results-oriented leadership and day-to-day supervision for a focused team of enrollment counselors. Reporting to the Associate Vice President of Admissions, this role is responsible for driving enrollment growth through the rigorous oversight of counselor activity, real-time coaching, and the execution of data-informed recruitment strategies. The Admissions Manager serves as a primary driver of the enrollment funnel, focusing on lead generation, conversion optimization, and pipeline management. By blending hands-on mentorship with sophisticated CRM analysis, the Manager ensures that their team exceeds enrollment targets while maintaining the highest standards of data integrity and student counseling. Whether delivering keynote presentations, managing a strategic recruitment territory, or auditing counselor outreach, the Admissions Manager ensures a cohesive, high-touch prospective student experience that reflects the College’s mission and strategic goals.

Responsibilities

• Provide daily supervision and real-time coaching to admission counselors, monitoring call volume and pipeline activity to ensure team and individual enrollment goals are met.
• Lead strategic territory management by building recruitment plans based on market trends and high-yield opportunities, while balancing counselor workloads for optimal coverage.
• Manage the full enrollment funnel from inquiry to enrollment, auditing outreach activity and refining communication scripts to maximize conversion rates.
• Oversee data integrity and operational excellence within the CRM (CampusVue/SIS), producing accurate reports and forecasts to inform recruitment strategies and yield management.
• Train and mentor staff on systems, financial aid basics, and academic programs, while facilitating daily huddles to resolve roadblocks and share leadership updates.
• Drive performance through accountability, conducting formal reviews and interventions, while personally managing a strategic recruitment territory or caseload to model expectations.
• Collaborate with the AVP and marketing partners on lead generation strategies and the execution of high-impact recruitment events, information sessions, and open houses.

Note: While this list captures the core focus of the position, we look forward to sharing the full scope of responsibilities with finalists during our interview stages.

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• A combination of education and/or related technical or professional experience may be substituted for the bachelor's degree on a year for year basis.
• Three (3) years of professional experience in college admissions, recruitment, or a high-volume sales environment.
• One (1) year of experience as a team lead, mentor, or trainer (formal or informal).
• Proficiency with a CRM (e.g., Salesforce, Slate, TargetX) and a Student Information System (e.g., CampusVue, Anthology, Banner, Colleague).
• Must possess a valid driver’s license and the ability to travel.

Preferred Qualifications

• Master’s degree in Higher Education, Educational Leadership, Marketing, or a related field.
• Admissions recruiting experience in a higher education environment.
• A documented history of meeting or exceeding individual enrollment or sales goals for at least three (3) consecutive years.
• Two (2) years of direct supervisory experience managing full-time professional staff.
• Experience using data to build territory recruitment plans.
• Deep understanding of financial aid processes (FAFSA), transfer credit evaluation, or international recruitment.
• Fluency in a second language to support diverse prospective student populations.

Location

This position requires the employee to work on-site at the Pacific Oaks College campus in Pasadena, California. To support the recruitment cycle and institutional goals, this position may also be required to work evenings and weekends during peak recruitment seasons.

Anticipated Salary

$70,304 to $73,000

Compliance with Federal Antidiscrimination Guidance

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti-discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale. The College will also ensure compliance of its third-party contractors or program partners in this regard.

Compliance with Federal Antidiscrimination Guidance

Pacific Oaks College is committed to providing equal employment and educational opportunity to all people and strictly adheres to federal anti-discrimination laws. In accordance with DOJ guidance, the College affirms that no programs, hiring practices, promotions, admissions, or other decisions shall provide preferential treatment based on race, color, national origin, sex, religion, age, disability, or other protected characteristics without appropriate lawful rationale. The College will also ensure compliance of its third-party contractors or program partners in this regard.

Disclaimer

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.

Disclaimer

The duties listed above describe the general nature and level of work expected of faculty in this position and are not an exhaustive list of responsibilities. The College reserves the right to amend or modify the job description as institutional needs evolve. Pacific Oaks College provides equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, disability, or any other protected status under applicable law.

Compensation & Benefits

This opportunity is budgeted at $ base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. https://www.pacificoaks.edu/about/careers-pacific-oaks/

• generous paid time-off
• medical and dental insurance coverage
• life and disability insurance
• retirement plan with employer contribution
• multiple flexible spending accounts
• tuition reimbursement

Pacific Oaks is an Equal Opportunity Employer. Pacific Oaks participates in E-Verify and verifies identity and employment eligibility of all persons hired.

Our Mission & Affiliations

Pacific Oaks College Grounded in its social justice heritage, Pacific Oaks College prepares students to be culturally intelligent agents of change serving diverse communities in the fields of human development, education, and related family studies. Central to the Quaker tradition and history of Pacific Oaks is the value we place on the individual. This translates into core values we live by at Pacific Oaks of Respect, Diversity, Social Justice, and Inclusion. Pacific Oaks Children’s School Founded on the principles of social justice and inclusion, we are internationally known for our pioneering accomplishments in the areas of anti-bias education, emergent curriculum, and peaceful conflict resolution. Our approach is to be responsive to the needs, interests, and emerging abilities of the children we teach. Pacific Oaks College & Children’s School is an affiliate of The Community Solution, a nonprofit system of fellow nonprofit institutions, each backed by a model of education that prepares socially responsible professionals in applied fields such as education, psychology, and law. Other The Community Solution affiliates include The Chicago School, The Colleges of Law, Saybrook University, Pacific Oaks Children’s School, Kansas Health Science University, and University of Western States.