Manager Administrative Support

Arkansas Children's; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Arkansas Children's is seeking an experienced Administrative Services Manager for the UAMS Contract - General. The role oversees 20 staff across Surgery Schedulers and Administrative Assistants, manages budgets, hires and trains personnel, and coordinates contractual and procurement activities in collaboration with surgical services leadership.

The ideal candidate has at least 5 years of administrative/clerical experience with leadership exposure (Aspire program for internal candidates

Qualifications

• Minimum 5 years administrative/clerical experience required.
• Prior leadership experience required (or Aspire program completion for internal candidates).
• Oversees administrative functions and budgets, hiring/training and supervising staff.
• Collaborates with multiple hospital departments including surgery services.

Responsibilities

• Assists with the preparation and maintenance of section budgets and contracts.
• Hires, trains, coordinates, and supervises administrative staff.
• Maintains contract billings, equipment purchases, and contract payments.
• Serves as liaison with UAMS and Arkansas Children's departments and physician offices.
• Supports faculty recruitment and residency coordination with GME programs.

Skills

Leadership

Staff supervision

Budget management

Administrative oversight

Hospitals/Healthcare administration

Education

High School Diploma

Bachelor's Degree

Tools

Budgeting software

Contracts management

Accounts payable

Job description

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC017620 UAMS Contract - General

Summary:

Monday-Friday 8am-4:30pm

Additional Information:

Surgical Services

Monday-Friday 8am-4:30pm

Will manage a staff of 20 (combination of Surgery Schedulers & Administrative Assistants)

Minimum 5 years administrative/clerical experience required

Prior leadership experience required (or Aspire program completion for internal candidates)

Oversees administrative functions. Assists with the preparation and maintenance of all section budgets (e.g., annual, grants, contracts). Hires, trains, coordinates and supervises administrative staff. Maintains contract billings, equipment purchases, and contract payments. Works in collaboration with the hospital leaders of surgery services to include: orthopedics, plastics, general, trauma, burn, urology, dermatology, neurosurgery, otolaryngology, cardiovascular surgery, and other procedural related services.

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Bachelor's Degree

Required Work Experience:

5 years of relevant experience with HS/GED; or 7 years of experience in lieu of a HS Diploma/GED. Demonstrated readiness through either prior leadership experience, or, for internal candidates, successful completion of the ASPIRE program.

Recommended Work Experience:

Leadership - 4 years of progressively responsible leadership experience preferred.

Required Certifications:

Recommended Certifications:

Description

1. Assists surgical service chiefs and all faculties with budget related issues during the fiscal year and prepares for the next fiscal year.
2. Maintains a working knowledge of all active service accounts, oversight of all expenses related to administrative functions of service, educational funds, research funds, discretionary funds.
3. Processes and manages all regular and purchase requests/orders, follows-up on any outstanding invoices or balances.
4. Provides administrative support and coordination services.
5. Responsible for hiring, training, supervising and coordinating other administrative staff within the section including work assignments.
6. Serves as a liaison for the Surgical Service Section with all UAMS and AC departments in addition to daily communications with internal/external physician's offices and vendors.
7. Assists with faculty and fellow recruitment activities as well as coordinates residency rotations and fellowship training programs in coordination with the GME programs at UAMS.

Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence which inform every action.

Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.