Manager ACO Program Mgmt. | IHCI

Community Health Network; Elkhart (IN); On-site; USD 85,000 - 130,000; Full time

Job summary

Community Health Network in Indiana seeks an experienced Manager ACO Program Manager to oversee day-to-day operations, compliance, and administration of our Accountable Care Organizations. You will serve as the operational lead for ACO participation, ensuring CMS requirements are met while supporting engagement and governance.

Join our collaborative team to partner with Clinical Operations, Quality, Finance, IT, and providers to drive performance, track metrics, and implement process

Qualifications

• Experience with CMS programs, provider network management, or contract administration is preferred.
• Strong knowledge of ACOs, CMS regulations and MSSP requirements.
• Excellent organizational and analytical abilities are essential.
• Effective communication skills and teamwork across departments.

Responsibilities

• Manage ACO operations and ensure CMS compliance and MSSP alignment.
• Oversee rosters, contracts, submissions, and CMS annual updates.
• Maintain ACO systems, portals, and data accuracy for audits.
• Coordinate board and committee activities, agendas, and minutes.
• Monitor regulatory changes and CMS communications as main point of contact.
• Collaborate with Clinical Operations, Quality, Finance, IT, and providers to meet ACO goals.
• Track performance metrics and identify process improvements.
• Provide education and guidance on ACO processes and compliance best practices.

Skills

CMS programs

Provider network management

Contract administration

Healthcare program management

Healthcare compliance

Organizational skills

Analytical skills

Communication skills

Microsoft 365

Healthcare data systems

Education

Bachelor’s Degree

Master’s Degree

Job description

Join Community

The Innovative Healthcare Collaborative of Indiana (IHCI) is a joint venture between Community Health Network and Deaconess Health System. Its goal is to support our sponsors and partners in their strategic evolution to positively impact and improve the healthcare delivery system.

Join Community

The Innovative Healthcare Collaborative of Indiana (IHCI) is a joint venture between Community Health Network and Deaconess Health System. Its goal is to support our sponsors and partners in their strategic evolution to positively impact and improve the healthcare delivery system.

Make a Difference

The Manager ACO Program Manager will oversee day-to-day operations, compliance, and administration of our Accountable Care Organizations (ACOs). In this role, you will serve as the operational lead for ACO participation, ensuring compliance with CMS requirements while supporting provider engagement, governance activities, and program success.

What You’ll Do

• Manage ACO operations and maintain compliance with CMS and Medicare Shared Savings Program (MSSP) requirements.
• Oversee provider and participant rosters, contract collection, submissions, and annual CMS updates.
• Maintain ACO systems, portals, and databases to ensure data accuracy and audit readiness.
• Coordinate Board and committee activities, including meeting logistics, agendas, minutes, and follow-up actions.
• Monitor regulatory requirements and serve as a key point of contact for CMS-related communications.
• Partner with Clinical Operations, Quality, Finance, Business Intelligence, IT, and participating providers to support ACO goals.
• Track operational and performance metrics and identify opportunities for process improvement.
• Provide education and guidance on ACO processes, compliance requirements, and best practices.

Exceptional Skills And Qualifications

• Bachelor’s Degree is required.
• Master’s Degree is preferred.
• 1 (one) or more years of experience with CMS programs, provider network management, or contract administration is preferred.
• 3 (three) or more years of experience in healthcare program management, ACO operations or compliance-related roles are required.
• 5 (five) or more years of experience in a healthcare setting is required.
• Strong knowledge of ACOs, CMS regulations, Medicare Shared Savings Program (MSSP), and healthcare compliance.
• Excellent organizational, analytical, and communication skills.
• Proficiency with Microsoft 365 applications and healthcare data systems.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.