Manager, Accounts Receivable

Lifepoint Health; Louisville (KY); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off

401(k) company match

Tuition assistance

Job summary

Lifepoint Health in the United States is seeking a Manager, Accounts Receivable to lead AR operations within the Centralized Business Office for behavioral health services. You will oversee billing, payment posting, and follow-up across multiple facilities and payers, driving timely reimbursements and compliance.

This role requires building staff capability, monitoring performance metrics, and collaborating with Utilization Review and facility Business Office Managers.

Qualifications

• Associate's degree in business administration, healthcare administration, or related field from an accredited school.
• 4 years of experience in medical billing/accounts receivable management.
• 1 year of experience in behavioral healthcare.

Responsibilities

• Oversee billing, collections, and AR follow-up for multiple facilities across payer types.
• Develop AR strategy with focus on performance, revenue cycle initiatives, and denial management.
• Monitor AR metrics and ensure timely reconciliations and adjustments.
• Provide guidance to AR staff and address escalated payer issues and patient inquiries.
• Administer payer portals and ensure security and staff efficiency.
• Support month-end AR close activities and variance resolution.
• Collaborate with Utilization Review and facility Business Office Managers on AR needs.
• Lead hiring, training, and performance reviews for AR staff.
• Maintain compliance with laws, payer requirements, and internal policies.

Skills

Billing

Collections

AR follow-up

Payer portals

Education

Associate's degree in business administration or healthcare administration

Tools

Billing software

Job description

Schedule: Days: M-F

Job Location Type: Remote

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Springstone Behavioral Health team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

More about our team

The Manager, Accounts Receivable (AR) is responsible for providing leadership and oversight of accounts receivable operations within the Centralized Business Office (CBO) for behavioral health services. This role ensures timely, accurate third‑party billing, payment posting, and follow‑up activities across the operating system, clearinghouse, and denial management platforms. The Manager oversees AR workflows to drive optimal reimbursement performance, including claim resolution, denial prevention and appeals, and accurate adjustment processing. This position plays a key role in managing daily AR operations, monitoring performance metrics, and ensuring compliance with payer requirements, while supporting a high‑performing CBO servicing multiple behavioral health facilities.

How you'll contribute

AManager, Accounts Receivablewho excels in this role:

• Ensure staff accurately perform billing, collections, and accounts receivable follow‑up for multiple facilities across all payer types.
• Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives.
• Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency.
• Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries.
• Serve as administrator for payer portals and website access as needed to support staff efficiency and security.
• Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities.
• Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials.
• Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks.
• Maintain ongoing communication with facility Business Office Managers to address facility‑specific AR issues and operational needs.
• Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies.
• Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices.
• Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation.
• Attend, prepare for, and actively participate in weekly accounts receivable review calls.
• Support month‑end A/R close activities, including reconciliation, reporting, and variance resolution.
• Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff.
• Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.
• Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.
• Other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits:Multiple levels of medical, dental and vision coverage for full-time andpart-time employees.
• Financial Protection & PTO:Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:Ongoing learning and career advancement opportunities.

What we're looking for

• Applicants should have anAssociate's degree in business administration, healthcare administration, or related field from an accredited school
• 4 years of experience in medical billing/accounts receivable management required
• 1 year of experience in behavioral healthcare required

EEOC Statement

"Lifepoint Healthis an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.