Manager Accounts Payable Operations Support

NBCUniversal; Orlando (FL); Hybrid; USD 77,000 - 94,000; Full time

Job summary

NBCUniversal is seeking a Global Accounts Payable Manager – Operations to lead end-to-end AP processes in a fast-paced, customer-centric environment. The role partners with the AP Business Partnership team and the BPO to standardize and centralize P2P activities globally.

The ideal candidate has 7+ years in P2P, solid financial controls knowledge, and is adept at change management. A BA/BS in Accounting or Finance is required; CPA or MBA and Lean Six Sigma are desirable.

Qualifications

• 7+ years’ experience in a P2P environment.
• Exhibit a high degree of customer service.
• Working knowledge of financial controls, with varied experience in P2P areas.
• Experience in the entertainment industry preferred.
• BA/BS degree in Accounting, Finance or related field required.
• CPA or MBA desirable.
• Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other) desirable.

Responsibilities

• Maintain working knowledge of NBCU AP control framework and processes.
• Understand all aspects of AP functions including vendor relations and invoice processing.
• Monitor service delivery with the BPO via process metrics and KPI.
• Resolve or advance issues through the AP Helpdesk.
• Collaborate with vendors and internal teams to resolve issues.
• Provide recommendations to improve processes and standardization initiatives.
• Ensure compliance with policies and audit requirements.

Skills

Customer service

Financial controls

P2P experience

Analytical thinking

Education

BA/BS in Accounting or Finance

CPA or MBA desirable

Job description

Job Description

The Global Accounts Payable Manager – Operations will be a fast, clear and independent thinker who is naturally curious about end-to-end processes, is metrics and number savvy with an analytical mindset, has proven change management experience and has the ability to thrive in a fast-paced, customer-centric and ever-changing environment.

The candidate will work closely with the AP Business Partnership team and the business process outsourcer (BPO). The candidate will be part of the larger Global Finance Operations (GFO) team. The GFO team focus is on globalizing, standardizing and centralizing processes and procedures. This role will specifically support the Global Accounts Payable processes.

Here you can:

Service Delivery

• Maintain working knowledge of the industry in addition to the NBCU AP control framework and processes.
• Understand all aspects of the Accounts Payable function including vendor relations, vendor master data maintenance, invoice processing, disbursements, vendor reconciliations, aged AP items and Help Desk.
• Work closely with BPO provider in monitoring service delivery via process metrics and KPI.
• Resolve or advance issues that come through the Accounts Payable Helpdesk.
• Work with vendors, finance teams, and internal customers to resolve escalated Accounts Payable issues.

Continuous Improvements

• Provide recommendations to the Global P2P Global Process Owner (GPO) on process improvement and technology opportunities and operationalize on standardization initiatives.

Standards and Controls

• Ensure compliance to existing policies and procedures, and adherence to regulatory and audit requirements.
• Support internal and external audit requests and follow-up.
• Prepare and review updates to desktop procedures on new and existing processes ensuring the NBCU AP Controls are operationalized.

Qualifications

Here you'll need:

• 7+ years’ experience in P2P environment
• Exhibit a high degree of customer service
• Working knowledge of financial controls, with varied experience in P2P areas
• Experience in the entertainment industry preferred
• BA/BS degree in Accounting, Finance or related field required
• CPA or MBA desirable
• Lean Six Sigma certification (e.g. green belt, black belt, master black belt or other) desirable

Desired Characteristics:

• Proven self-starter, able to consistently deliver without requiring significant oversight and direction.
• Exceptional analytical and problem-solving skills.
• Excellent verbal and written communication skills and ability to interface with all levels of management and customers.
• Advanced Customer Service Skills.
• Demonstrated ability to work as part of a team, and a clear understanding of how assigned responsibilities impact other processes and the work of other people.
• Previous experience working with remote teams, international experience a considerable plus.
• Ability to perform root cause analysis and recommend permanent solutions to prevent repeat issues.

Hybrid: This position currently has a hybrid schedule, which requires contributing from the Orlando, FL office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

Compensation: $85,000-$85,000 per year