Manager, Account Management - Life Sciences

GLG; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

GLG is seeking a tenacious Account Manager to join our Healthcare/Life Sciences team. In this client-facing role, you will manage a portfolio of pharmaceutical, medical device, and diagnostic clients, helping GLG deepen relationships across global logos.

You will own account growth, map stakeholders, craft compelling pitches, and collaborate with Marketing, Legal, and Research teams to deliver research projects while tracking pipelines in CRM and reporting KPIs to leadership.

Qualifications

• 2–5 years of sales experience in Healthcare, Pharma, MedTech, or Biotech.
• Bachelor's degree or higher in life sciences.
• Strong understanding of pharmaceutical and medical device industries.
• Proven track record of renewals and growth targets.
• Outstanding written and oral communication skills.
• Experience with subscription-based account management is a plus.

Responsibilities

• Grow and expand existing book of business and target new logos.
• Develop outreach strategies to build the sales pipeline.
• Create and maintain account maps with key stakeholders.
• Build relationships with decision-makers across seniority levels.
• Develop pitches and deliver presentations to demonstrate GLG's services.
• Collaborate with Sales leadership to create account plans.
• Track the sales pipeline in CRM and report KPIs to leadership.
• Collaborate with Marketing, Legal, Compliance, and Research teams.
• Monitor industry news to identify business needs.
• Schedule and run client meetings, including travel to sites.

Skills

Account management

Sales

Communication

CRM

Education

Bachelor's degree in Life Sciences

Tools

Salesforce

Microsoft Office

Groove

SalesLoft

Job description

GLG is seeking a tenacious, results-oriented Account Manager to join our Healthcare/Life Sciences team. In this pivotal client-facing role, you will support pharmaceutical, medical device, and diagnostic clients, playing a vital part in GLG's relationships with leading global corporations.

Specific Responsibilities Include

• Account Growth: Maintain and expand an existing book of business; identify, develop, and capture new business opportunities within current logos.
• Strategic Outreach: Identify target prospects in priority BUs and drive outreach strategies to develop the sales pipeline.
• Account Mapping: Build and update comprehensive account maps detailing key departments and stakeholders.
• Relationship Management: Establish and maintain strong relationships with decision-makers across all seniority levels (Manager to C-level) and functions.
• Pitching & Presentations: Develop compelling pitch materials and deliver high-impact presentations that articulate the value of GLG's full service suite.
• Commercial Strategy: Work alongside sales leadership to develop account plans and uncover new growth opportunities.
• Operational Excellence: Meticulously track the sales pipeline in CRM, following all sales processes and providing accurate KPI reporting to senior management.
• Cross-Functional Collaboration: Partner with internal teams (Marketing, Legal, Compliance, Research) to ensure seamless execution and delivery of research projects.
• Market Intelligence: Stay current on industry news and client developments to identify emerging business needs.
• Client Engagement: Organize and execute internal/external client meetings, including regular travel to client sites to build long-term partnerships.

An Ideal Candidate Will Have

• Education: Bachelor's degree or higher, ideally in a life sciences field (e.g., Biology, Chemistry, Physics).
• Experience: 2-5 years of sales experience (Inside Sales, Business Development, or Medical Representation) within Healthcare, Pharma, MedTech, or Biotech.
• Industry Knowledge: Strong understanding of the pharmaceutical and/or medical device industry, including therapy/device development lifecycles, regulatory compliance, and market trends.
• Proven Track Record: Experience in subscription-based account management with a history of securing renewals and hitting growth targets.
• Expert Communication: Outstanding written and oral communication skills with the ability to navigate complex client organizations.
• Technical Proficiency: High proficiency in Microsoft Office and Salesforce; experience with sales support tools (e.g., Groove, SalesLoft) is a plus.
• Professionalism: The highest level of integrity and the initiative to handle increasing responsibility over time.

Benefits

• Comprehensive medical, dental and vision coverage effective on your first day of employment
• Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
• 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
• Tuition reimbursement program for eligible courses including language skills courses
• Paid parental leave, adoption and surrogacy reimbursement
• Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
• Other work perks and benefits available based on final job location

Compensation

GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.

The anticipated hiring base salary range for this role is:

$60,000-$90,000 USD

About GLG / Gerson Lehrman Group

GLG is the world's leading platform for trusted human expertise. We connect global decision-makers-from hedge fund managers and private equity partners to strategy leaders at Fortune 500s-with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry's most trusted research environment, you'll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.