Senior Manager, Account Management - Global Corporate

GLG; San Francisco (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

GLG is seeking an Account Manager on the Tech team, a key client-facing role within the Corporate Sales group. You will manage GLG’s largest enterprise tech relationships and collaborate with Client Solutions and Research to propose new project ideas that meet client needs.

The ideal candidate has deep account management and sales experience, a proven track record of growing client portfolios, strong communication, and the ability to interact with senior executives.

Qualifications

• Years of work experience in an Account Management/Sales role.
• Proven experience managing performance to quota and tracking account health.
• Demonstrated ability to develop, build and execute account expansion plans by coordinating resources across client service teams.
• Ability to articulate the value of GLG’s research platform to diverse audiences.
• Experience creating and delivering best-in-class client service strategies and operating models.

Responsibilities

• Directly engage and build relationships across all seniority levels within the client to articulate GLG’s value.
• Collaborate with Client Solutions and Research to retain and grow existing client relationships.
• Identify growth opportunities, build and execute account plans and lead servicing efforts.
• Collaborate with sales, marketing, legal, research, finance, technology to solve complex business issues and bring solutions to market.
• Work alongside senior sales managers in negotiating enterprise-level deals for existing clients.

Skills

Account Management

Sales

Quota attainment

Executive presence

Client relationship management

Cross-functional collaboration

Communication

Initiative

Problem solving

Attention to detail

Job description

Account Manager on the Tech team

is a key client-facing role on GLG’s Corporate Sales team that plays a vital part in GLG's relationships with leading Enterprise Tech companies. This role will specifically contribute to the management of GLG’s largest Corporate client relationships with the largest tech companies. The Account Manager engages and manages client relationships, helping them fully realize the value of GLG’s platform. They will have responsibility to develop both large and mid-sized firms, collaborating with a team of Client Solutions and Research professionals to bring new project ideas to clients. At GLG, you will have both the opportunity to progress quickly and to also work in a collaborative environment.

Specific Responsibilities Include (but Are Not Limited To)

• Directly engage and build relationships across all seniority levels within the client in order to articulate GLG’s brand and tailor our value proposition
• Collaborate with GLG’s Client Solutions and Research teams to retain and grow existing client relationships through targeted user engagement and outbound efforts
• Identify growth opportunities, build and execute account plans and achieve objectives by helping to lead and prioritize servicing team’s efforts
• Collaborate with colleagues – sales, marketing, legal, research, finance, technology – to solve complex business issues and successfully bring these to market
• Work alongside senior sales managers in negotiating enterprise level deals for existing clients

An Ideal Candidate Will Have The Following

• years of work experience in an Account Management/Sales role in relevant industries
• Proven experience managing performance to quota and tracking account health over time
• Demonstrated commercial acumen and ability to make consultative enterprise-level sales, as well as to develop, build and execute account expansion plans by coordinating resources across multiple client service teams
• Comfortable articulating the value of primary research and GLG’s research platform to large and small audiences alike – including an ability to convey how research needs differ by client persona
• Clear understanding of and hands on experience with creating and delivering “best in class” client service strategies and operating models
• Impeccable attention to detail, ideally in a high-volume and fast-paced environment
• Outstanding written and oral communication skills
• Executive presence, the ability to interact with senior executives and professionals
• The highest level of integrity and professionalism
• Demonstrated ability and initiative to handle increasing responsibility

An ideal candidate will have the following leadership and personal attributes

• Intellectually curious, including a demonstrated interest in research methodologies and an understanding of the content that matters to our Enterprise Technology clients
• Hungry, Humble and Smart
• Builds a team environment based on trust to drive commitment and accountability
• Relentless optimism about reaching the vision

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s, with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.