Manager - Accessories & Shoes - Renaissance Center Rack

Nordstrom; Durham (NC); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement and PTO

Merchandise Discount

Job summary

Nordstrom in Durham, NC is seeking a Sales Department Manager who will coach, develop, and motivate the team to deliver outstanding customer service and exceed department goals.

You will build strong relationships, sell on the floor, partner with merchants to ensure the right merchandise, and lead by example in a commission-based environment.

Qualifications

• 1+ years of successful retail management experience.
• Experience leading and motivating teams.
• Comfort with a commission-based environment.
• Strong communication and interpersonal skills.
• Passion for teaching and coaching employees to achieve goals.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success.
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday.
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Skills

Retail management

Leadership

Customer service

Communication

Job description

Job Description

As a Sales Department Manager, you are a critical leader in the store coaching, developing, and motivating your team to deliver outstanding customer service.

A day in the life…

• Recruit, hire, train, develop and motivate your team – their success is your success
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Partner with the merchant team to ensure you have the merchandise your customers will love

You own this if you have…

• For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred
• For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred
• 1+ years of successful retail management experience
• Experience leading and motivating teams to be the best they can be
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service
• A proven track record of developing, planning and executing business strategies to maximize opportunities
• Strong communication and interparental skills to inspire, direct and lead

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$48,000.00 - $77,000.00 Annual

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.

We’ve got you covered…

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Nordstrom keeps job postings open for at least one day after the posting date.

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