Manager- Accessories & Shoes- Carolina Pavilion Rack

Nordstrom, Inc.; Charlotte (NC); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Life Insurance & Disability

Merchandise Discount & EAP

Job summary

Nordstrom, Inc. in the United States is seeking a Store Department Manager who will coach, develop, and motivate a team to deliver outstanding customer service on the sales floor. You will recruit and train staff, lead by example, and drive business plans to meet department and store goals.

You will collaborate with the merchant team to ensure the right merchandise is available, and you will build strong customer relationships through on-floor selling and exceptional leadership.

Qualifications

• 1+ year of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Competitive drive and entrepreneurial confidence in a commission-based environment.
• Passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• Proven track record of developing, planning and executing business strategies to maximize opportunities.
• Strong communication and interpersonal skills to inspire, direct and lead.

Responsibilities

• Recruit, hire, train, develop and motivate your team– their success is your success.
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday.
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Skills

Retail management

Team leadership

Customer service

Sales & merchandising

Communication

Job description

Job Description

As aSalesDepartment Manager, youare a critical leader in the store coaching, developing, and motivating your team to deliver outstanding customer service.

A day in the life…

• Recruit, hire, train, develop and motivate your team– their success is your success

• Lead by example - set and exceed personal and company goals while emphasizing the importance of deliveringamazing customer service everyday

• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals

• Build long lasting relationships and create a loyal customer following by actively selling on the floor

• Partner with the merchant team to ensure you have the merchandise your customers will love

You own this if you have…

• For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred

• For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred

• 1+ yearsof successful retail management experience

• Experienceleading and motivating teams to be the best they can be

• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment

• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service

• A proven track record of developing, planning and executing business strategies to maximize opportunities

• Strong communication and interparental skills to inspire, direct and lead

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$43,500.00 - $70,000.00 AnnualAt Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typical range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

We've got you covered…

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

2026 Nordstrom, Inc