Manager

SKIN CARE SPECIALISTS PLLC; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision and basic life

Paid time off

401(k) after 1 year of employment

Job summary

Skin Care Specialists PLLC is a premier dermatology practice in Scottsdale seeking an experienced Manager to oversee all front- and back-office operations. You will lead the on-site team, optimize schedules, manage payroll and billing, and ensure a compliant, patient-centered experience across five Valley locations with periodic travel to Mesa HQ.

Ideal candidates have 3+ years in medical office management, strong leadership, HIPAA knowledge, and excellent communication.

Qualifications

• Minimum of 3 years of medical office management; dermatology experience strongly preferred.
• Proven success leading teams, including scheduling, productivity, and payroll oversight.
• Working knowledge of medical scheduling, insurance, and billing workflows.
• Proficiency with EMR/EHR and practice management systems, Microsoft Office, and standard office technology.
• Strong understanding of HIPAA and healthcare compliance standards.
• Excellent verbal and written communication skills with patients, staff, and providers.
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced setting.
• Associate's or bachelor's degree preferred.

Responsibilities

• Lead front- and back-office operations at Scottsdale location.
• Supervise, coach, and develop all office staff; manage scheduling and payroll.
• Oversee patient intake, check-in, and checkout workflows.
• Ensure accurate, organized, and secure management of medical records; support insurance verification, billing, and collections processes.
• Maintain HIPAA, OSHA compliance and practice policies; manage budget, inventory and equipment.
• Track operational metrics and drive improvements; enhance patient satisfaction.
• Provide administrative support to providers as needed.

Skills

Leadership

Staff management

Scheduling

Payroll oversight

Communication

Organization

Education

Associate's or Bachelor's degree preferred

Tools

EMR/EHR

Practice management software

Microsoft Office

Job description

Skin Care Specialists PLLC is a well-established dermatology practice with five locations across the East Valley. We specialize in skin cancer detection, prevention, and treatment, and provide a comprehensive range of general dermatology services. Our team is dedicated to delivering exceptional, patient-centered care in a collaborative and supportive clinical environment.

We are guided by our core values: honesty, accountability, reliability, collaboration, and attention to detail.

Position Summary

We are seeking an experienced, results-driven Manager to lead our Scottsdale location. Reporting to practice leadership, this individual will oversee all front- and back-office operations, lead the on-site team, and ensure the office delivers an efficient, compliant, and outstanding patient experience. Periodic travel to our Mesa headquarters is required.

Key Responsibilities

Leadership & Staff Management

• Supervise, coach, and develop all office staff to foster a high-performing, accountable team
• Manage staff scheduling, timekeeping, productivity, and payroll
• Participate in recruiting, onboarding, training, and performance evaluations
• Serve as the first point of escalation for staff and patient concerns

Practice Operations

• Optimize provider schedules to maximize appointment utilization and patient access
• Oversee patient intake, check-in, and checkout workflows
• Ensure accurate, organized, and secure management of medical records
• Support insurance verification, billing, and collections processes

Compliance & Office Administration

• Maintain compliance with HIPAA, OSHA, and practice policies and procedures
• Manage the location's supply budget, inventory, and equipment
• Ensure a clean, safe, organized, and inspection-ready facility

Performance & Patient Experience

• Track and report key operational metrics to leadership
• Resolve patient service issues promptly and professionally
• Partner with leadership on process improvements and patient satisfaction initiatives
• Provide administrative support to providers as needed

Qualifications

• Minimum of 3 years of medical office management required; dermatology experience strongly preferred
• Demonstrated success leading teams, including scheduling, productivity, and payroll oversight
• Working knowledge of medical scheduling, insurance, and billing workflows
• Proficiency with EMR/EHR and practice management systems, Microsoft Office, and standard office technology
• Strong understanding of HIPAA and healthcare compliance standards
• Excellent verbal and written communication skills with patients, staff, and providers
• Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced setting
• Associate's or bachelor's degree preferred

What We Offer

• Medical, dental, vision and basic life insurance
• Paid time off
• 401(k) after 1 year of employment

Skin Care Specialists, PLLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.