Dermatology Practice Manager

Skin And Cancer Institute; Lake Havasu City (AZ); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, vision insurance

401K retirement plan

Paid time off

Professional development opportunities

Supportive work environment

Descrizione del lavoro

Skin and Cancer Institute in United States (Lake Havasu City, AZ) is seeking a Dermatology Practice Manager to lead daily clinic operations, payroll, staff scheduling, and onboarding. This role ensures HIPAA/OSHA compliance, patient experience, and smooth coordination between clinical and administrative teams.

The incumbent will oversee front/back-office workflows, utilize EMA/ModMed EMR, Klara, and other tools, monitor patient feedback, and drive staff development.

Competenze

• Experience leading a medical front office or clinic operations.
• Healthcare office leadership experience preferred.
• Strong organizational, communication, and multitasking skills.
• Proficiency with EMR systems and scheduling tools.

Mansioni

• Oversee day-to-day clinic operations and patient flow.
• Submit and audit payroll using NoahFace biometric timekeeping.
• Manage staff schedules and labor law adherence.
• Lead onboarding and competency milestones (3/7/12 weeks).
• Maintain supply inventory via McKesson and vendor portals.
• Ensure front and back-office smooth operations and patient experience.
• Monitor patient feedback and respond professionally to reviews.
• Ensure HIPAA/OSHA compliance across operations.
• Coordinate Mohs surgery days and provider schedules.
• Coach and train staff; address scheduling or procedure questions.

Conoscenze

Front Office Lead

Healthcare leadership

Organizational skills

Leadership & training

Formazione

Associate or Bachelor's degree in healthcare administration

Strumenti

EMA/ModMed EMR

Klara

NoahFace

LabCorp/Quest portals

CoverMyMeds

Microsoft Teams

Descrizione del lavoro

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

• Work Location: 1840 Mesquite Ave, Ste G102, Lake Havasu, AZ 86403
• Work Category: Exempt, Full-time, On-sit

TheDermatology Practice Manageris responsible for overseeing the day-to-day administrative and operational functions of a busy dermatology clinic. This role ensures efficient office workflows, regulatory compliance, positive patient experience, and smooth coordination among clinical and administrative staff. The ideal candidate has prior experience in a healthcare office leadership role, is detail-oriented, and demonstrates excellent organizational and communication skills.

WHAT YOU'LL DO:

Administrative & Operational Leadership

• Oversee daily clinic operations to ensure efficiency and patient flow.
• Submit and audit payroll using NoahFace biometric timekeeping system.
• Manage schedules, staffing ratios, and adherence to labor laws.
• Lead onboarding and competency completion (3, 7, 12-week).
• Maintain supply inventory and ordering via McKesson and vendor portals.

Patient Experience & Front Office Oversight

• Ensure front and back-office operations run smoothly, filling in as needed.
• Maintain a clean, safe, and welcoming environment for patients and staff.
• Monitor patient satisfaction, respond to Google reviews, and resolve complaints professionally.
• Ensure staff encourages patient feedback and promotes Google reviews using branded giveaways.
• Schedule appointments and adjust provider schedules in accordance with clinic guidelines.
• Confirm Mohs surgery days in advance with surgeon, tech, and senior manager.
• Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
• Utilize EMA / ModMed EMR for scheduling, reporting, and task management.
• Manage patient communications through Klara and Microsoft Teams.
• Use CoverMyMeds for prior authorizations and pharmacy coordination.
• Track labs and pathology via LabCorp and Quest Diagnostics portals.
• Supervise staff to ensure job duties are completed accurately and on time.
• Provide coaching, training, and support to new and existing employees.
• Address and resolve employee questions regarding scheduling, supplies, or office procedures.
• Maintain accurate and updated staff schedules and lunch compliance.
• Attend biweekly manager meetings and communicate key takeaways to staff.

Compliance & Reporting

• Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
• Utilize EMA / ModMed EMR for scheduling, reporting, and task management.
• Manage patient communications through Klara and Microsoft Teams.
• Use CoverMyMeds for prior authorizations and pharmacy coordination.
• Track labs and pathology via LabCorp and Quest Diagnostics portals.

Team Oversight & Training

• Supervise staff to ensure job duties are completed accurately and on time.
• Provide coaching, training, and support to new and existing employees.
• Address and resolve employee questions regarding scheduling, supplies, or office procedures.
• Maintain accurate and updated staff schedules and lunch compliance.
• Attend biweekly manager meetings and communicate key takeaways to staff.

WHAT WE'RE LOOKING FOR:

Required Skills / Abilities

• Previous experience as a Front Office Lead, Office Administrator, or Practice Manager required.
• Experience in dermatology or a medical office setting strongly preferred.
• Excellent organizational and multitasking abilities.
• Strong leadership, training, and communication skills.
• Proficient with email tools, spreadsheets, databases, and EMR systems (EMA preferred).
• Knowledge of HIPAA, OSHA, and healthcare operations.
• Friendly, professional demeanor with strong attention to detail.
• Ability to handle sensitive information with discretion and confidentiality.

Education & Experience

• Associate or bachelor’s degree in healthcare administration, Business, or related field preferred.
• Minimum 3 years of experience in a medical practice leadership role required.
• Dermatology or specialty practice management experience strongly preferred.

EQUIPMENT & SOFTWARE OPERATION

The incumbent in this position may operate any/all of the following equipment:

• Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostics

What We Offer:

The anticipated salary range for this position is $XX,XXX to $XX,XXX annually. Placement within the range will be based on objective, job‑related factors, which may include relevant experience, education, training, skills, certifications, internal equity, and business considerations

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment