Manager

Ontario Trillium Foundation; Rockville (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Company matched 401K

Weekly pay

Paid Vacations

Birthday Bonus

Anniversary Bonus

Quarterly team building outings

Vendor discounts

Job summary

Ontario Trillium Foundation is looking for a Restaurant Manager to oversee daily operations of a Dunkin' franchise. Responsibilities include leading a motivated team, ensuring high guest satisfaction, managing financial performance, and implementing sales strategies. The ideal candidate thrives in a fast-paced environment and possesses strong leadership and customer service skills. Benefits include competitive wages, health insurance, 401K matching, and opportunities for growth within the company.

Qualifications

• Strong leadership and managerial skills.
• Excellent organizational abilities to manage operations efficiently.
• Proven customer service skills to ensure guest satisfaction.

Responsibilities

• Oversees daily operations and maintains high guest satisfaction.
• Recruits, trains, and supervises team members.
• Implements strategies to drive sales and improve performance.

Skills

Leadership

Organizational skills

Customer service skills

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager is responsible for overseeing daily operations, ensuring a high level of guest satisfaction, managing a motivated team, and driving store profitability. This position requires strong leadership, organizational, and customer service skills to deliver high-quality food and beverages in a fast-paced environment.

Key Responsibilities

Team Leadership & Management

• Recruit, train, and supervise team members
• Ensure compliance with company policies, procedures, and standards

Operational Management

• Oversee daily store operations, including opening and closing procedures
• Ensure that all food safety procedures are followed and that equipment is maintained properly

Customer Sevice & Sales

• Maintain high standards of guest service, addressing complaints and concerns professionally
• Implement strategies to drive sales, increase guest loyalty and improve overall store performance

Financial Management

• Track store financial performance including sales, labor costs and inventory control
• Manage cash handling, banking, and financial reporting procedures

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Great potential for growth within the company
• Health, Dental and Vision insurance
• Company matched 401K
• Weekly pay
• Paid Vacations
• Birthday Bonus
• Anniversary Bonus
• Manager of the month
• Manager of the Quarter
• Manager of the year
• Quarterly team building outings
• Vendor discounts

This role is perfect for someone who thrives in a fast-paced environment, has a passion for customer service and can motivate a team to deliver excellent results.