Manager

Torsap Thai Kitchen; Reno (NV); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Opportunities for career growth and development

Employee discounts on meals and beverages

Health and wellness stipend

Job summary

Lake Tahoe AleWorX is seeking a General Manager (GM) for its Reno location. The GM will oversee daily operations, ensuring exceptional customer service and maintaining food and beverage quality. Responsibilities include staff management, financial oversight, and community engagement. Ideal candidates have leadership experience in the food and beverage industry, strong communication skills, and a commitment to customer satisfaction. Benefits include a competitive salary, performance bonuses, and opportunities for career advancement.

Qualifications

• Proven experience as a General Manager or similar role in the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in budgeting and financial management.
• Commitment to providing exceptional customer service.
• Ability to work in a fast-paced and dynamic environment.
• Knowledge of health and safety regulations.

Responsibilities

• Oversee daily operations, including food and beverage service, staffing, and customer relations.
• Ensure compliance with company policies, health, and safety regulations.
• Manage inventory, ordering, and receiving supplies.
• Monitor and control costs, including labor, food, and beverage costs.
• Recruit, hire, train, and develop staff.
• Maintain high standards of customer service and satisfaction.
• Manage budgets and monitor financial performance.

Skills

Leadership and team management skills

Excellent communication and interpersonal abilities

Budgeting and financial management

Customer service commitment

Knowledge of health and safety regulations

Job description

Job Description: General Manager (GM) for Lake Tahoe AleWorX
Position Title: General Manager (GM)
Salary Range: $80,000 - $110,000
Location: Lake Tahoe AleWorX Reno, Nevada
About Us: Lake Tahoe AleWorX is renowned for its high-quality wood-fired pizzas, self-serve beer wall, and chef-inspired salads. Our commitment to excellence and customer satisfaction is the cornerstone of our operations. We offer a unique dining experience with both indoor and outdoor seating options in the picturesque settings of Stateline and South Lake Tahoe.
Position Summary: The General Manager (GM) is responsible for overseeing the daily operations of Lake Tahoe AleWorX, ensuring exceptional customer service, maintaining high standards of food and beverage quality, and leading a team of dedicated employees. The GM will uphold the company's philosophy, policies, and procedures to foster a positive and efficient work environment.
As our AleWorX Reno GM, you will be responsible for overseeing 3 primary operational components: 1) Interior Restaurant 2) Roofdeck 3) Entertainment venue.

Key Responsibilities:

1. Operational Management:
   • Oversee daily operations, including food and beverage service, staffing, and customer relations.
   • Ensure compliance with company policies, health, and safety regulations.
   • Manage inventory, ordering, and receiving supplies.
   • Monitor and control costs, including labor, food, and beverage costs.
2. Leadership and Team Development:
   • Recruit, hire, train, and develop staff.
   • Foster a positive, collaborative, and inclusive work environment.
   • Conduct performance evaluations and provide constructive feedback.
   • Implement training programs to enhance staff skills and service quality.
3. Customer Experience:
   • Maintain high standards of customer service and satisfaction.
   • Address customer complaints and resolve issues promptly and effectively.
   • Ensure the dining environment is clean, safe, and welcoming.
4. Financial Management:
   • Prepare and manage budgets.
   • Monitor financial performance and implement strategies to achieve financial goals.
   • Conduct regular financial reporting and analysis.
5. Marketing and Community Engagement:
   • Implement marketing strategies to attract and retain customers.
   • Engage with the local community and build strong customer relationships.
   • Plan and execute events and promotions to boost sales and brand awareness.

Qualifications:

• Proven experience as a General Manager or in a similar leadership role in the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in budgeting and financial management.
• Commitment to providing exceptional customer service.
• Ability to work in a fast-paced and dynamic environment.
• Knowledge of health and safety regulations.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth and development.
• Employee discounts on meals and beverages.
• Health and wellness stipend (if applicable).

Lake Tahoe AleWorX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.