Manager

Dunkin' Donuts Incorporated; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive wage

Training & continuous learning

Advancement opportunities

Paid time off

Tuition benefits

Medical, dental and vision

Job summary

Dunkin' Donuts Incorporated franchisee is hiring a Restaurant Manager in Philadelphia to oversee daily operations, ensure excellent guest experiences, and lead a high-performing team. The role emphasizes customer service, results-driven leadership, and staff development.

The position requires prior managerial experience in fast-food/quick-service environments and a strong focus on reliability, communication, and guest satisfaction.

Qualifications

• Previous managerial experience required (at least 3 years).
• Previous fast-food/quick-service restaurant experience required.
• Top-notch customer service skills.
• Strong verbal and written communication skills.
• Excellent leadership abilities.
• Must submit to a background check.
• Reliable transportation and punctuality.

Responsibilities

• Oversee overall restaurant operations to ensure quality and efficiency.
• Maintain a customer service focus and drive results.
• Develop and lead a strong team to deliver great guest experiences.

Skills

Managerial experience

Fast food/quick service

Customer service

Communication skills

Leadership

Background check

Punctual and reliable

Guest interaction

Team development

Job description

Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day, every day.

As a Restaurant Manager, you will be responsible for overall operations. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team.

We have a fresh brew of benefits perfect for you:

• Competitive Wage
• Best in Class Training & Continuous Learning
• Advancement Opportunities
• Paid Time Off
• Tuition Benefits
• Medical, Dental and Vision
• Community & Charitable Involvement

(Waiting period may apply)

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Because Dunkin’ runs on you and we’ll be running beside you every step of the way. We’re All IN! Are you?

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

• Arrives on time
• Great with guests
• Can foresee problems before they occur
• A leader and role model for the employees
• Previous managerial experience required (at least 3 years of experience)
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Must submit to a background check
• Reliable Transportation
• You are 18 years of age (or higher, per applicable law).