Manager

The Splendid; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Stout NYC Hospitality Group is seeking an experienced Restaurant Manager in New York City to oversee daily operations, maintain service standards, manage inventory, and drive sales while upholding health and safety requirements.

You will lead front-of-house staff, train and coach team members, ensure customer satisfaction, handle reservations, and maintain compliance with DOH regulations across the restaurant and bar.

Qualifications

• Proven ability to manage restaurant operations.
• Experience coaching front-of-house staff.
• Strong knowledge of health and safety regulations.
• Familiarity with POS and restaurant software.

Responsibilities

• Maintaining Service Standards and Company SOP's.
• Inventory Management.
• Increase of Sales.
• Quality of Product.
• Staff Quality of Life.
• Neighborhood Relations.
• Manage daily operations including cleanliness, organization, revenue opportunities and staffing.
• Provide exceptional guest service, thereby setting the standard for all employees.
• Train, coach and develop all front-of-house employees through ongoing feedback and the establishment of performance expectations.
• Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations.
• Meeting and greeting customers and organizing table reservations.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Is knowledgeable on all DOH requirements pertaining to establishment.

Skills

Restaurant management

Leadership

Culinary trends

Communication skills

Health and safety training

Tools

MS Office

Restaurant management software

POS

Job description

Stout NYC Hospitality Group consists of a dozen owner-operated bars/restaurants throughout New York City. Our mission is to provide authentic, accessible, desirable spaces for people seeking meaningful connections with friends, family, and colleagues. With specific attention to the guest experience and our food and drinks programs, our aim is to create a true home for the public to come as they are.
Stout NYC Hospitality Group consists of a dozen owner-operated bars/restaurants throughout New York City. Our mission is to provide authentic, accessible, desirable spaces for people seeking meaningful connections with friends, family, and colleagues. With specific attention to the guest experience and our food and drinks programs, our aim is to create a true home for the public to come as they are.

Job Description

We are looking for an experienced and qualified Restaurant Manager to assist in overseeing the restaurant.

Responsibilities:

• Maintaining Service Standards and Company SOP's
• Inventory Management
• Increase of Sales
• Quality of Product
• Staff Quality of Life
• Neighborhood Relations
• Manage daily operations including cleanliness, organization, revenue opportunities and staffing
• Provide exceptional guest service, thereby setting the standard for all employees
• Train, coach and develop all front-of-house employees through ongoing feedback and the establishment of performance expectations
• Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations
• Meeting and greeting customers and organizing table reservations.
• Maintaining high standards of quality control, hygiene, and health and safety.
• Is knowledgeable on all DOH requirements pertaining to establishment.

Competencies and Skills Required

• Exceptional proven ability of restaurant management
• Outstanding communication and leadership skills
• Up-to-date with culinary trends
• Good understanding of useful computer programs (MS Office, restaurant management software, POS)
• Credentials in health and safety training