Manager

Dunkin' | The Heritage Group; Midlothian (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Bonus

Team environment

Health insurance

Dental insurance

Vision insurance

401K

Weekly pay

Paid vacations

Birthday bonus

Anniversary bonus

Manager of the month

Manager of the quarter

Manager of the year

Team outings

Vendor discounts

Job summary

Dunkin' in Midlothian, VA is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and drive store profitability in a fast-paced environment. You will recruit and train staff, uphold food safety standards, manage budgets and cash handling, and foster a team that delivers exceptional service and sales growth.

We offer competitive wages, bonuses, health, dental and vision insurance, a 401K plan, weekly pay, paid vacations, and various recognition programs to celebrate

Qualifications

• Strong leadership, organizational, and customer service skills.
• Experience overseeing daily operations in a fast-paced environment.
• Ability to drive sales and manage store profitability.

Responsibilities

• Recruit, train, and supervise team members.
• Oversee daily store operations, including opening and closing procedures.
• Maintain high standards of guest service and address complaints professionally.
• Track store performance including sales, labor costs, and inventory.
• Manage cash handling, banking, and financial reporting procedures.

Skills

Team Leadership

Operations Management

Customer Service

Financial Management

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager is responsible for overseeing daily operations, ensuring a high level of guest satisfaction, managing a motivated team, and driving store profitability. This position requires strong leadership, organizational, and customer service skills to deliver high-quality food and beverages in a fast-paced environment.

Key Responsibilities:

Team Leadership & Management

• Recruit, train, and supervise team members
• Ensure compliance with company policies, procedures, and standards

Operational Management

• Oversee daily store operations, including opening and closing procedures
• Ensure that all food safety procedures are followed and that equipment is maintained properly

Customer Sevice &Sales

• Maintain high standards of guest service, addressing complaints and concerns professionally
• Implement strategies to drive sales, increase guest loyalty and improve overall store performance

Financial Management

• Track store financial performance including sales, labor costs and inventory control
• Manage cash handling, banking, and financial reporting procedures

Benefits of working for a Dunkin' franchisee:

• Competitive wages + Bonus
• Awesome team-oriented environment
• Great potential for growth within the company
• Health, Dental and Vision insurance
• Company matched 401K
• Weekly Pay
• Paid Vacations
• Birthday Bonus
• Anniversary Bonus
• Manager of the month
• Manager of the Quarter
• Manager of the year
• Quarterly team building outings
• Vendor discounts

This role is perfect for someone who thrives in a fast-paced environment, has a passion for customer service and can motivate a team to deliver excellent results.