Manager

Shakey's Pizza; Los Angeles (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Monthly bonus

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Life insurance

Employee assistance program

Pet insurance

Free meals

Job summary

Shakey’s USA INC. is seeking a Shift Manager in Los Angeles, CA to lead daily restaurant operations and deliver exceptional guest service. This role focuses on frontline leadership, coaching, and ensuring smooth opening/closing procedures while upholding food safety standards.

You will guide a fast-paced team, manage cash handling, deliveries, and daily tasks, and foster a collaborative, high‑energy work environment. A Food Handler/RBS credential is required or obtainable.

Qualifications

• 1+ year of restaurant leadership experience (QSR or fast‑casual preferred).
• Strong communication skills and a guest‑first mindset.
• Ability to coach, train, and give constructive feedback.
• Reliable, organized, and able to lead by example.
• Thrives in a busy, team‑focused environment.

Responsibilities

• Lead your shift with confidence and ensure Shakey’s Signature Service standards.
• Support opening/closing duties, including cash handling and receiving deliveries.
• Coach, train, and motivate team members throughout the shift.
• Delegate tasks and ensure everyone is prepared for the day.
• Maintain cleanliness, organization, and food safety standards.
• Check food quality and temperature to meet regulatory and company guidelines.
• Ensure compliance with labor laws, policies, and safety procedures.
• Support all FOH and BOH stations as needed.
• Create a positive, energetic environment for both guests and team members.

Skills

Restaurant leadership

Guest-first mindset

Coaching & training

Reliability & organization

Team leadership under pressure

Job description

Description

Pay: Base hourly rate + Monthly Bonus Potential

Status: Full-Time, Hourly (Non-Exempt)

Schedule: Weekends required

Food Handler + RBS required (or willing to obtain)

Spanish a plus

Shakey’s has been a California staple for over 70 years — a place where families celebrate, teammates win together, and memories are made. We don’t just serve good food, we serve fun. If you’re a hands-on leader who loves great teamwork and a fast-paced environment, you’ll fit right in with us.

Why You’ll Love Working Here

• Monthly bonus program based on store performance
• Medical, Dental, Vision
• Accident Insurance, Critical Illness Insurance
• Free Life Insurance
• 401(k) with employer matching
• Employee Assistance Program
• Pet Insurance
• Free meal every shift
• Recognition and reward programs
• Ongoing training & development
• A supportive, fun, team-oriented culture
• Real opportunities to grow — most of our General Managers started as Managers or Team Members

What You’ll Do

As a Shift Manager, you’re a frontline leader responsible for delivering great service and excellent restaurant operations. In this role, you will:

• Lead your shift with confidence and ensure Shakey’s Signature Service standards
• Support opening/closing duties, including cash handling and receiving deliveries
• Coach, train, and motivate team members throughout the shift
• Delegate tasks and ensure everyone is prepared for the day
• Maintain cleanliness, organization, and food safety standards
• Check food quality and temperature to meet regulatory and company guidelines
• Ensure compliance with labor laws, policies, and safety procedures
• Support all FOH and BOH stations as needed
• Create a positive, energetic environment for both guests and team members

What We’re Looking For

• 1+ year of restaurant leadership experience (QSR or fast-casual preferred)
• Strong communication skills and a guest-first mindset
• Ability to coach, train, and give constructive feedback
• Reliable, organized, and able to lead by example
• Able to thrive in a busy, team-focused environment
• Must have or be able to obtain: Food Handler card & RBS certification

Growth Starts Here

Shakey’s is committed to internal promotion.

Nearly all of our General Managers were promoted from within — your growth is our priority.