Manager

McDonald's Restaurants Limited; Lancaster (Lancaster County); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible scheduling

Free uniforms

Free meals while working

30% meal discount

Medical, dental, and vision insurance

401(k) plan

Tuition assistance $3,500

Free High School Diploma program

Leadership Development Program

McD Perks discounts

Team celebrations and events

Clear advancement opportunities

Résumé du poste

Suarez Family McDonald’s restaurants are seeking a Shift Manager to lead the restaurant team, drive guest satisfaction, and achieve business goals. You’ll act as the leader on duty, coach crew, and maintain safety and service standards in a fast-paced environment.

You’ll develop staff, monitor performance, and collaborate with the leadership team to deliver an exceptional guest experience while advancing in a structured leadership pathway.

Qualifications

• Leadership and coaching aptitude.
• Strong communication and guest service focus.
• Ability to train and develop staff.
• Decision-making in a fast-paced environment.

Responsabilités

• Lead, coach, and motivate crew members throughout the shift.
• Provide real-time coaching and performance feedback.
• Help team build skills and confidence and onboarding new employees.
• Recognize performance and foster a positive team environment.
• Communicate expectations clearly and hold the team accountable.
• Identify and develop future leaders and maintain operational standards.

Description du poste

Shift Manager

Lead the Shift. Develop Your Team. Build Your Career.

Family Owned. Locally Operated. Focused on Your Future.

At the Suarez Family McDonald’s restaurants , we’re not just looking for someone to run a shift—we’re looking for leaders who want to make an impact.

If you’re a natural problem-solver, enjoy developing people, take pride in operational excellence, and want a career with opportunities to grow, we want to meet you.

As a Manager, you’ll play a key role in leading the restaurant, developing our people, delivering an exceptional guest experience, and achieving our business goals.

Why Join Our Leadership Team?

We believe great leaders should be recognized, supported, and given opportunities to grow.

Competitive Benefits & Perks

• Competitive pay
• Flexible scheduling to fit your life
• Free uniforms
• Free meals while working
• 30% meal discount at participating McDonald’s restaurants nationwide
• Medical, dental, and vision insurance options with employer contribution
• 401(k) plan
• $3,500 annual tuition assistance through Archways to Opportunity
• Free High School Diploma program — including eligible family members
• No-cost or low-cost college and advanced degree opportunities through Colorado Technical University
• McDonald’s Leadership Development Program
• McD Perks discounts on AT&T, Verizon, Apple, Target, and many other brands
• Team celebrations and events
• Clear advancement opportunities

What Does a Manager Do?

You’ll be the leader on duty, responsible for creating an environment where both our guests and crew have a great experience.

Your leadership will directly impact people, performance, and restaurant results.

Lead People & Build a Strong Team

• Lead, coach, and motivate crew members throughout the shift
• Provide real-time coaching and performance feedback
• Help team members build skills and confidence
• Support onboarding and training of new employees
• Recognize great performance and create a positive team environment
• Communicate expectations clearly and hold the team accountable
• Help identify and develop future leaders

Drive Restaurant Performance

• Set and communicate shift goals and priorities
• Monitor performance and take action to achieve targets
• Maintain strong speed, quality, and service standards
• Manage labor and deployment to maximize shift performance
• Identify opportunities for improvement and implement solutions
• Communicate important business information to the restaurant leadership team

Own Operational Excellence

• Ensure food safety and quality standards are consistently followed
• Maintain exceptional guest service standards
• Ensure accurate food preparation and presentation
• Maintain restaurant cleanliness and daily maintenance standards
• Support inventory management and waste control
• Follow safety and security procedures
• Ensure proper cash handling and accountability

Be the Communication Link

As a Manager, you’ll help connect the crew and leadership team.

You’ll communicate priorities, share feedback, address challenges, and make sure everyone understands what needs to happen and why.

What We’re Looking For

You don’t need to have years of restaurant management experience to be successful here. We can teach you the business. We’re looking for people who are ready to lead.

• Have a “can-do” attitude and look for solutions instead of excuses
• Enjoy leading, coaching, and developing people
• Take ownership of your responsibilities
• Are comfortable making decisions in a fast-paced environment
• Communicate clearly and respectfully
• Are motivated by achieving goals and improving results
• Can stay calm, organized, and positive under pressure
• Want to continue learning and developing your leadership skills
• Are looking for a career—not just a job

Restaurant or fast-food experience is a plus, but not required. Leadership experience in another industry can also translate well to this role.

Your Next Step Could Start Here

At the Suarez Family McDonald’s restaurants, we believe today’s Shift Manager can become tomorrow’s Assistant Manager, General Manager, or beyond.

You’ll have access to training, leadership development, education assistance, and hands-on opportunities to build your management skills.

Physical Requirements

This position requires the ability to:

• Lift up to 40 lbs.
• Climb ladders as needed
• Stand and move throughout the restaurant for the duration of the shift
• Work in a fast-paced environment while maintaining safety and service standards

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.