Manager

Jimmy John's; Green Bay (WI); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Jimmy John's in Green Bay, WI is seeking a dynamic Manager to lead daily operations, coach Crew Members, and uphold Brand standards in a fast-paced, customer-focused environment. You will set goals, assign tasks, monitor performance, and drive guest satisfaction while maintaining food safety and profitability.

The role requires restaurant or retail supervisory experience, strong communication, and the ability to work a flexible schedule in a freaky fast culture.

Formación

• Fluent English required.
• Restaurant, retail, or supervisory experience preferred.
• Math and writing skills recommended.
• Basic computer skills expected.
• Minimum age 18; HS diploma or equivalent preferred.

Responsabilidades

• Create and maintain a guest-first culture on shift.
• Resolve guest issues promptly and professionally.
• Ensure brand standards, recipes, and systems are followed.
• Maintain a safe, clean, and compliant work environment.
• Drive sales goals and execute marketing initiatives.
• Manage cash over/short and ensure accurate product prep.

Conocimientos

Fluent English

Supervisory experience

Math skills

Writing skills

Basic computer skills

18 years or older

High School diploma or equivalent

Educación

High School diploma or equivalent, preferred

Descripción del empleo

America's #1 Sandwich Shop is seeking America's #1 Managers!Strong work ethic, awesome attitude, and willingness to go above and beyond for customers and employees are a must! Jimmy John's managers are the first ones to arrive and the last ones to leave. We roll up our sleeves and work hard next to our staff. We have fun working together in a freaky fast environment and need others like us to help grow the brand! Managers are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver agreat and friendly guest experience. They set goals, provide job assignments,and motivate others, celebrating successes and providing timely feedback.

Responsibilities:

Team Environment:

• Support a respectful team environment
• Communicate shift priorities, goals and results with team members
• Support the training of crew members as requested
• Provide coaching and feedback to crew members

Operational Excellence:

• Create and maintain a guest first culture in the restaurant
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws

Profitability:

• Drive sales goals and results
• Execute restaurant standards and marketing initiatives
• Manage cash over/short during shift
• Ensure all products are prepared according to Brand standards

Skills and Qualifications:

• Fluent in English
• Restaurant, retail, or supervisory experience
• Math and writing skills
• Basic computer skills
• At least 18 years of age (where applicable)
• High School diploma or equivalent, preferred

Competencies:

Great Focus:

• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for:

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making:

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence:

• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Training Introduction

At Jimmy John’s, we use a blended training approach to buildthe knowledge and skills for you to be successful in your role. We use Managersand instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ’s and we also use FAST TRACK,which is our Learning Management System (LMS) that provides you e-learningcourses, job aids and other operational tools to reference, on your pathway to becoming a JJ ROCKSTAR. Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ’s.

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!