Manager

Ontario Trillium Foundation; Canton Charter Township (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Quarterly bonuses

Comprehensive Medical, Dental & Vision

401k

Unlimited PTO

Coaching and training tools

Great life balance

Job summary

Ontario Trillium Foundation in Canton, MI is seeking a dynamic General Manager to lead our sports-themed restaurant and oversee all restaurant operations.

You will drive guest satisfaction, implement SOPs, and manage costs to achieve revenue targets while maintaining a positive culture and staff development.

Qualifications

• FOH management experience in a restaurant environment with 3–5 years.
• Strong leadership, managerial and team-building abilities.
• Deep knowledge of hospitality operations in food and beverage.
• Excellent food and beverage knowledge.
• Experience with budget creation, cost control and financial planning.
• Ability to improve processes and plan strategically.
• Clear verbal communication and customer-focused approach.
• Proven track record in profitability and cost management.
• Familiarity with MS Word and Excel for reporting.
• Experience with POS and reservation software.
• P&L analysis, operations oversight and cost controls.
• Awareness of health and safety practices and high service standards.
• Ability to lead with SOPs and uphold a strong service culture.

Responsibilities

• The General Manager will oversee all restaurant areas and final FOH decisions.
• Adhere to company standards and service levels to manage costs (food, beverage, supply, labor).
• Deliver revenue and profit targets by leading FOH staff in top-tier service.
• Maintain guest and employee satisfaction while enhancing the company's image.
• Keep service standards high by educating staff on cuisine, service techniques, and culture.
• Develop policies, SOPs, and ensure productive and quality patron-service standards.
• Monitor and audit food, beverage, and service offerings; build relationships with patrons.
• Plan and coordinate banquet events.

Skills

FOH Restaurant Management

Leadership

Hospitality ops

Food & Beverage knowledge

Cost accounting

Process improvement

Strategic planning

Verbal communication

Customer focus

Profitability

MS Word

Excel

POS systems

Reservation software

P&L analysis

Operations

Cost controls

H&S practices

Five-star service

SOPs

Tools

MS Word

Excel

POS software

Reservation Software

Job description

Seeking a dynamic and experienced General Manager for our Canton location

Join us in the heart of Canton Michigan, where you'll have the opportunity to lead and shape the

culinary experience at our esteemed sports themed restaurant. Embrace a dynamic role that

rewards excellence and offers a path for professional advancement within a thriving restaurant

group. The Manager will oversee, lead and manage all areas of the restaurant and make the

front-of-house final decisions on matters of importance. Adhere to company standards and

service levels to increase sales and control costs, including food, beverages, supply, utility, and

labor costs. Deliver revenue and profit targets by managing front of house staff to provide top-

tier restaurant service. Maintain guest and employee satisfaction, while consistently improving

the image of the company and increasing revenue.

Qualifications

• FOH Restaurant Management of 3-5 years
• Managerial and leadership skills
• Hospitality and operations expert in the food and beverage industry
• Must have excellent food and beverage knowledge
• Cost Accounting, developing budgets, financial planning and strategy, decision making,
• process improvement, strategic planning, verbal communication, customer focus,
• management proficiency, managing profitability, and quality focus
• Knowledge of computers (MS Word, Excel)
• Knowledge of Accounting, POS, and Reservation Software
• Expertise includes operations, P&L analysis, management development, cost controls,
• health and safety practices, and five-star service standards
• Lead with an incredible business philosophy with an emphasis on a positive culture,
• incorporating proven systems and implementation of SOP's

Benefits

• Quarterly bonuses
• Comprehensive Medical, Dental & Vision
• 401k
• Unlimited PTO
• Coaching and training tools
• Great life balance

Responsibilities

• The General Manager will oversee, lead and manage all areas of the restaurant and make
• the front-of-house final decisions on matters of importance
• Adhere to company standards and service levels to increase sales and control costs,
• including food, beverages, supply, utility, and labor costs
• Deliver revenue and profit targets by managing FOH staff to provide top-tier restaurant
• service
• Maintain guest and employee satisfaction, while consistently improving the image of the
• company and increasing revenue
• Maintain a high level of service and standards by educating the staff on Italian cuisine
• service techniques, and culture and developing personalized customer service
• Maintain operations by preparing policies and standard operating procedures; implement
• productive and quality patron-service standards; constantly work on improving service
• standards
• Maintain guest/employee satisfaction by monitoring, evaluating, and auditing food, beverage,
• and service offerings; initiating improvements; building relationships with preferred patrons
• Develop banquet events