Management Trainee

CRYSTAL JADE FINE DINING PTE. LTD.; Town of Islip (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

A leading fine dining restaurant is seeking a Management Staff to oversee daily operations and enhance guest experiences. This role involves myriads of responsibilities, from managing staff and inventory to ensuring compliance with standards. Ideal candidates will have strong leadership qualities and a background in the food and beverage sector.

Qualifications

• Experience in the food and beverage industry, especially in management.
• Strong leadership and interpersonal skills.
• Proficient in POS systems and service standards.

Responsibilities

• Assist in daily operations and manage a designated section.
• Ensure high quality of service and full guest satisfaction.
• Oversee inventory and bar service operations.

Skills

Leadership

Communication

Customer Service

Job description

Management:

• Assist the supervisor/outlet manager in running the daily operations.
• Have shift responsibilities and are accountable as a section In-Charge for the smooth running of the designated section/area.
• Adhere to operations and procedures; suggest improvements to superiors.
• Develop and maintain positive working relations within the team.
• Conduct daily briefings with the team.
• Contribute to strategic business planning and operations.
• Lead and direct the growth of all outlets.
• Oversee cost control and food purchasing activities.
• Plan and develop menus.
• Champion service innovation and enhance the customer experience.
• Leverage technology for productivity and innovation.
• Foster e-business initiatives.
• Manage and review systems and processes.
• Manage external service providers.
• Optimize sales at sites/outlets and manage equipment.
• Oversee site/outlet and equipment maintenance.
• Ensure compliance with legal requirements.

Service:

• Ensure the highest quality of service and make guests feel welcome at all times.
• Welcome and acknowledge all guests according to company standards.
• Handle guest inquiries, requests, and feedback promptly.
• Be proficient in product offerings.
• Inform guests of current promotions and introduce them to their service staff.
• Share food knowledge while serving and introduce dishes to guests.
• Ensure tables are set according to restaurant standards.
• Take guest orders and handle POS cashiering systems.
• Manage guest flow into the dining area and provide accurate wait times.
• Prepare and turn over tables for the next guests.
• Provide excellent customer service and uphold the company's brand standards.

Inventory:

• Ensure all work stations are fully stocked and operational.
• Maintain bar service operations, conduct daily bar inventory, and order supplies.

Operations:

• Keep the restaurant clean and tidy at all times.
• Maintain kitchen cleanliness and hygiene standards.
• Clear soiled dishes from stations.
• Handle, sort, and distribute food items.
• Ensure food preparation meets company standards of quality and consistency.
• Collaborate with staff to keep the bar area clean according to standards.
• Maintain cleanliness of work areas throughout the day.
• Ensure food and beverage orders are correctly placed via digital platforms [IPAD].
• Ensure timely delivery of food and beverages from kitchen and bar to guests.