Management Trainee

INITIA INTERNATIONAL PTE. LTD.; Town of Islip (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company seeks a management professional to oversee daily operations, coach staff, and ensure customer satisfaction. The ideal candidate will have a Bachelor's Degree and strong communication skills, along with a passion for serving customers. This role involves strategic planning and monitoring operations for efficiency.

Qualifications

• Bachelor’s Degree in any field.
• Strong verbal and written communication skills.
• Customer-Oriented or Passionate about serving customers.

Responsibilities

• Provide quality Management and Administrative support.
• Oversee day-to-day operations of the branch or outlet.
• Coach and develop colleagues to maintain standards.

Skills

Communication

Customer-Oriented

Education

Bachelor’s Degree

Job description

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus