Management Trainee

Foot Locker, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Customer Service Leader who excels at motivating teams and driving sales. This role involves coaching staff, ensuring customer satisfaction, and maintaining product knowledge, with opportunities for development and advancement. The ideal candidate thrives in a fast-paced, omni-channel retail environment and has a strong background in leadership and customer service.

Benefits

30-50% Employee Discount

Development and Advancement Opportunities

Qualifications

• At least 1 year in a customer-facing sales setting.
• Confident in customer engagement and delivering elevated experiences.
• Strong cognitive and mathematical skills.

Responsibilities

• Coaching and motivating the team to drive sales.
• Ensuring high customer satisfaction with excellent service.
• Delivering on merchandising, customer experience, and operational expectations.

Skills

Leadership

Customer Engagement

Problem Analysis

Decision Making

Job description

Overview

Are you ready to take your game to the next level? Having proven the ability to provide extreme customer service, you are ready to take the next step. Partnering with store management, you will be expected to achieve personal and productivity goals throughout completion of the store training program. You may be subject to transfer to other stores as required throughout your training.

We put the "You" back in "Team"

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

Rate of Pay: $19.75 / hour
Weekly Pay
30-50% Employee Discount
Development and Advancement Opportunities