Management Specialist 1 or Trainee 1 or 2 (NYHELPS)

NYS Office of Temporary & Disability Assistance; Buffalo (NY); Hybrid; USD 56,000 - 63,000; Full time

Benefits offered by this job

Telecommuting up to 50%

Job summary

NYS Office of Temporary and Disability Assistance in Buffalo, NY seeks a trainee-level auditor to develop expertise in the SNAP program and the regulations that govern it. You will learn the SNAP Quality Control review process and build policy/technical skills to accurately complete these reviews, while contributing to TANF/MOE reporting and data matching reviews.

The role emphasizes travel under 25%, with potential telecommuting up to 50%, and is aligned with NY HELPS program guidelines,

Qualifications

• Four years of experience conducting comprehensive audits of social services programs and of providers of health care or other services.
• Perform eligibility reviews of applicants for and recipients of public assistance to determine compliance with statutes and regulations.
• Substitution: degrees may substitute for experience at various levels as described in the posting.
• Willingness to travel less than 25% and adapt to a dynamic regulatory environment.

Responsibilities

• Develop an in-depth knowledge of the SNAP program and governing regulations.
• Learn the SNAP Quality Control review process and develop policy/technical skills.
• Perform SNAP Quality Control reviews and other audits as assigned.
• Assist in developing controls, procedures, and case review records.
• Analyze data, prepare findings, and compile reports or summaries.
• Communicate professionally with coworkers, recipients, and district staff.
• Maintain knowledge of computer systems such as WMS and QCIS.

Skills

Audit experience

Public assistance knowledge

Data analysis

Communication

Education

Bachelor's degree

Master's degree

Tools

WMS

QCIS

Job description

Duties Description

The candidate must develop an in-depth knowledge of the Supplemental Nutrition Assistance Program (SNAP) and gain an understanding of the federal and state regulations that govern the program. This is a dynamic program, and the rules and regulations are constantly changing. The candidate will then learn about the SNAP Quality Control review process and develop the policy and technical skills necessary to accurately complete these reviews. The candidate will also be needed for various other projects such as performance audits, Temporary Assistance to Needy Families - Maintenance of Effort (TANF/MOE) reporting, data matching reviews, etc.

Description

Duties Description

The candidate must develop an in-depth knowledge of the Supplemental Nutrition Assistance Program (SNAP) and gain an understanding of the federal and state regulations that govern the program. This is a dynamic program, and the rules and regulations are constantly changing. The candidate will then learn about the SNAP Quality Control review process and develop the policy and technical skills necessary to accurately complete these reviews. The candidate will also be needed for various other projects such as performance audits, Temporary Assistance to Needy Families - Maintenance of Effort (TANF/MOE) reporting, data matching reviews, etc.

The specific responsibilities of this position include but are not limited to the following:

• Develop an understanding of the Supplemental Nutrition Assistance Program;
• Develop a working knowledge of the SNAP Quality Control review process and objective;
• Develop and maintain knowledge of other program areas, data sources and audit policies;
• Perform SNAP Quality Control reviews and other audits;
• Assist supervisor in developing controls, procedures, case review records and work papers;
• Analyze data and develop audit findings and case determinations;
• Submit findings/determinations for supervisory review and compile into narrative and/or statistical reports and summaries;
• Communicate in a professional and respectful manner both orally and in writing with coworkers, supervisors, recipients, and local district staff;
• Discuss problems encountered and propose solutions to supervisory staff;
• Develop and maintain a working knowledge of computer hardware and software (e.g. Welfare Management System (WMS), Quality Control Information System (QCIS) data collection system, etc.); and
• Perform required administrative duties.

Qualifications

Minimum Qualifications

NY HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, candidates may be hired via a non-competitive appointment if they meet the below NY HELPS minimum qualifications.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Qualifications

For Trainee 1 level, four years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.

• Substitution: An associate degree may substitute for two years of experience; a bachelor’s degree may substitute for four years of experience; a master’s degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

For Trainee 2 Level, five years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.

• Substitution: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience.

For Full Level, six years of experience conducting comprehensive audits of the management, program, and fiscal affairs of social services programs and of providers of health care or other services; and performing eligibility reviews of applicants for and recipients of public assistance for the purpose of determining compliance with federal and state statutes, regulations, and billing protocols.

• Substitution: Associate degree may substitute for two years of specialized experience; bachelor's degree may substitute for four years of specialized experience; master's degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience.

OR

55 B/C: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, candidate must be currently enrolled in the Civil Service 55b/c program and must meet the minimum qualifications listed above. Information about the 55b/c program can be found here: https://www.cs.ny.gov/rp55/

Competitive Qualifications

Eligible for a lateral transfer or eligible for transfer under Section 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. Information regarding transfer eligibility is available on the Civil Service Career Mobility Office website at https://careermobilityoffice.cs.ny.gov/cmo/gotit/

OR

Reachable on the appropriate eligible list in Buffalo.

Additional Comments

A full-time, permanent/contingent appointment will be made. This position requires travel at less than 25%.If certified by Civil Service, mandatory reemployment list candidates must be considered first for appointment to this title.

Your resume must indicate how you meet the minimum qualifications for these positions. Non-specific submissions may be disqualified from further consideration if the information you provide does not meet the minimum qualifications.

Telecommuting up to 50% may be available in accordance with The Office of Temporary and Disability Assistance policy and can be discussed during the interview.

Salary for Trainee 1 starts at $56,183

Salary for Trainee 2 starts at $62,694

NYS OTDA seeks to promote a diverse workforce that is a representation of the various cultures, voices, backgrounds, ideas, and talents of the citizens and communities that we serve. In alignment with New York State’s Executive Orders 187 and 31, OTDA is committed to advancing diversity, equity, inclusion, and accessibility by fostering an inclusive workplace.